Group 1 Ford of South Austin

My service advisor Jackie was amazing! Jackie kept really good communication with me throughout the service of repair. She was very helpful and attentive! I was extremely happy with the t Jackie kept really good communication with me throughout the service of repair. She was very helpful and attentive! I was extremely happy with the time it took to fix my car! She did all she could to help me! Best service at Ford I had ever had! Thank you Jackie! ~Anastasia More

Kind, quick service Jeff was very kind, accommodating,and straightforward. We were able to make a deal quick, and would recommend anyone on the hunt for a car to pay Max Jeff was very kind, accommodating,and straightforward. We were able to make a deal quick, and would recommend anyone on the hunt for a car to pay Maxwell Ford a visit. Thanks again. More

Great service, excellent customer care I'd been putting off a service visit to my Ford dealership much as you would a trip to the dentist. You know you're probably in for some pain, and pos I'd been putting off a service visit to my Ford dealership much as you would a trip to the dentist. You know you're probably in for some pain, and possibly a little guilt. When my vehicle suddenly started to shudder with gentle acceleration, I knew it was time. I called ahead to make an appointment, and the first guy I saw was an absolute pessimist: nothing that needed fixing would be covered, everything was going to take forever, better brace for a big bill. Then Anthony took over, and boy what a difference. Not only was he polite and courteous, he made me genuinely feel that he was going to do everything in his power to take care of me and my vehicle, as if it were his own. He kept me informed of progress, made everything right, and got me back on the road right on schedule. I couldn't recommend him highly enough! More

Go Maxwell Ford! The dealership was there for me from start to finish. The salesman, Kimble Hayes, was excellent. He answered all my questions and was helpful throughp The dealership was there for me from start to finish. The salesman, Kimble Hayes, was excellent. He answered all my questions and was helpful throughput the experience. More

Regular maintenance but not regular service Dealerships always get a bad rap when it comes to service, customer experience and pricing. Just wanted to take a moment to set the record straight. Dealerships always get a bad rap when it comes to service, customer experience and pricing. Just wanted to take a moment to set the record straight. I arrived early for my appointment they quickly accommodated me and got me in and out while I waited. The service women explained everything in detail and clearly outlined the time it was going to take and the costs associated. Will certainly be back for service and my next vehicle. More

F150 Derek's truck Very satisfied with the help an repairs they have made to my sons truck . Anthony was very helpful in making sure that things were done correctly Very satisfied with the help an repairs they have made to my sons truck . Anthony was very helpful in making sure that things were done correctly More

It was a great exspirence. These guy work very very hard to make the deal we need. And at the end of it we where very satisfied We will be using them again. I recommend Maxwel These guy work very very hard to make the deal we need. And at the end of it we where very satisfied We will be using them again. I recommend Maxwell Ford More

Nice staff Bought a new 2017 Ford F-150 from Zac and staff at Maxwelll Ford. The staff at Maxwell Ford were very friendly. Would buy another vehicle from this de Bought a new 2017 Ford F-150 from Zac and staff at Maxwelll Ford. The staff at Maxwell Ford were very friendly. Would buy another vehicle from this dealership. I feel like they were honest about everything and I got a good deal. Thanks again!!! More

Amazing Customer Service John Sullivan in the Service Department has been amazing !! I first spoke with him as I was driving up from south San Antonio and he told me to swing John Sullivan in the Service Department has been amazing !! I first spoke with him as I was driving up from south San Antonio and he told me to swing by that same day for my issues with a door panel ...he ordered my parts that same day and had it replaced within 3 days ...he was so nice and friendly and was great at keeping communication open with me through email and phone contact ! Everyone at this dealership is so friendly ! Very satisfied . More

My Taurus The works,and a recall. Got my car washed. All in one hour 30mins. John was very nice and was concerned with my car needs I was very happy with t The works,and a recall. Got my car washed. All in one hour 30mins. John was very nice and was concerned with my car needs I was very happy with the time and results. More