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Group 1 Ford of South Austin

Austin, TX

4.7
2,289 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,289 reviews

June 14, 2025

Diagnosed and repaired in timely manner; took ownership of issue caused by their techs and team More

by Natehagemeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lunning and Zach P
Jun 16, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 13, 2025

Their service and help was exceptional throughout the process and even after purchasing the vehicle I am still in contact. More

by arf.umatiya100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sirhiy, Greg Kimball
Jun 16, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2025

Andrew and Fernando were amazing and very easy to work with. Highly recommend! Thank you guys! More

by bnortham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Fernando
Jun 16, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Thanks again for the recommendation, and have an amazing day!

June 13, 2025

Megan specifically helped me with my issues; she was very informative, upfront, and clear. All other employees were very polite and friendly too, definitely willing to go back! More

by Emma K.
Recommend Dealer
Yes
Employees Worked With
Megan
Jun 16, 2025 -

Group 1 Ford of South Austin responded

Hi Emma, thank you for your kind review; we are happy to pass along your comments to Megan here at Maxwell Ford! We hope to be of service to you again in the future. Best wishes, Maxwell Ford

June 12, 2025

Very professional and timely service *****! !! Service Advisor Dillon Cole and the maintenance team did a great job!!! More

by Chandrika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Cole
Jun 13, 2025 -

Group 1 Ford of South Austin responded

Hi Chandrikasharma, we're happy you found Dillon to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2025

Zach was friendly, prompt, and knowledgeable. They changed out a warranty item, so thorough also. The dealership was clean and easy to navigate. More

by Mary Mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach P
Jun 15, 2025 -

Group 1 Ford of South Austin responded

Hi Mary, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2025

Valet and service writer were both amicable and professional to deal with. Really appreciated the convenience of the valet service. More

by Bvanderglas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose(valet) and Zach (service writer)
Jun 13, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 10, 2025

I am Honored to provide as good an endorsement as I can muster for and in behalf of the Maxwell Ford people on south I 35 in Austin. Mike Perrin, Rafael Lee ( I believe) and a Mr Duarte gave us their undi More

by cbassett5387
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Perrin, Raphael Lee, Francisco Duarte, Greg Kimball
Jun 13, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 13, 2025 -

cbassett5387 responded

Again, you have a great organization and great employees. You should be proud. Congratulations

June 10, 2025

Great Dealer. Have purchase three vehicles from them. Fair, reasonable, and prompt. Great service department. More

by tcmcginty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
Jun 12, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2025

Service staff was extremely friendly. Another dealership told me it’d be 2 weeks to handle the recall on my Mustang, and they would not be giving me a rental. Maxwell Ford Service Departm More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Jun 12, 2025 -

Group 1 Ford of South Austin responded

Hi Jess, thank you so much for your positive comments about Maxwell Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

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