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Group 1 Ford of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.7
2,289 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,289 reviews

June 09, 2025

Great overall experience at dealership , Kyle L was friendly and great customer service, thank you again. More

by jasonhall822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lunning, Greg Kimball
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Jun 12, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2025

Excellent Service, all staff very attentive, and helpful. The Service lasted no more Thank 40 minutes. More

by chapoymontgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Jun 10, 2025 -

Group 1 Ford of South Austin responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2025

Very communicative, and overall helpful in explaining everything and checking in with me throughout the service. More

by Christopher1991harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember , Greg Kimball
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Jun 11, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2025

Schedule appointment got an oil change done in 45 minutes ready friend and nice. Very friendly More

by jasonhall822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle , Greg Kimball
Report | Print
Jun 11, 2025 -

Group 1 Ford of South Austin responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2025

They were efficient and Quick. Hunter was amazing and couldn't ask for a better salesman. He made this one of the simplest car buying experience that I have experienced More

by stephen.beran70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
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Jun 10, 2025 -

Group 1 Ford of South Austin responded

Hi Stephen, we're happy you found Hunter to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2025

Service was spot on. Very happy with everything they did. All good. Thank you very much More

by Jramosbuilders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie, Greg Kimball
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Jun 10, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2025

Excellent customer service. Nicola exemplifies great customer service by pays close attention to my needs and concerns, ensuring I felt heard and understood. More

by adrianamssa
Recommend Dealer
Yes
Employees Worked With
I did not meet this person.
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Jun 10, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found Nicola to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

It was a pleasure working with Lynn, she was very helpful and always responded to me very quickly. The whole process was very professional and fast. More

by Jasonzuniga76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Thurman
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Jun 10, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you have any further questions, please give us a call. We're always happy to help!

June 06, 2025

I scheduled a service appointment and I easily got the appointment time I requested. All service performed at a reasonable price and was finished quickly. Very good dealership More

by f.arcuri
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Jun 10, 2025 -

Group 1 Ford of South Austin responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

Once again Maxwell ford does an excellent job in taking care of our vehicles! Thank you for treating us like family More

by Frog.egypsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Report | Print
Jun 10, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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