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Group 1 Ford of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.7
2,290 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,290 reviews

June 03, 2025

Laura was very professional and quick with response and updates on my vehicle status and I felt like I had a really good experience picking up my car from service center keep it up thanks. More

by Freddy Mondragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura from service center , Greg Kimball
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Jun 06, 2025 -

Group 1 Ford of South Austin responded

Hello Freddy, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

Bought car basically online and worked deal over internet and phone. Worked out smoothly and all I had to do was go get the vehicle More

by BorregoGuy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Not applicable
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Jun 06, 2025 -

Group 1 Ford of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

Excellent service, I took my car in for some pending maintenance and it was resolved. Excellent treatment from the staff. More

by Nessar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico, Greg Kimball
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Jun 06, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2025

Excelente servicio y muy buen atendimiento por parte de Cindy muy amable buen servicio excelente More

by Luis Hernández malagon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Beltrán , Greg Kimball
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Jun 05, 2025 -

Group 1 Ford of South Austin responded

Hola Luis, ¡nos alegra mucho haberte brindado una experiencia tan positiva! Si hay algo más que podamos hacer por ti, no dudes en avisarnos. ¡Estaremos encantados de ayudarte!

May 31, 2025

The dealership is nice and clean and the staff are all very friendly and helpful More

by Evan Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
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Jun 03, 2025 -

Group 1 Ford of South Austin responded

Hi Evan, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 31, 2025

I’ve always had good experiences here. The prices are reasonable. At least you know you’re getting Ford expertise. And I always get Megan number 2 . She’s the best. More

by gabe407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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Jun 03, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2025

Cindy did and awesome job advicating to get all my items covered through warranty and kept me updated throughout the process. More

by shinebox31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy in service
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Jun 02, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found Cindy to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2025

Tyler was great. He answered all of my questions with honest answers and made the whole buying process quick and easy. More

by Rosemaryg983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler , Greg Kimball
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Jun 02, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found Tyler to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2025

Buen Servicio al cliente , el agente asociado fue muy amable contestó todas mis preguntas y fue cordial More

by almacortez93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Romano
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Jun 01, 2025 -

Group 1 Ford of South Austin responded

Hola, nos alegra mucho haberle brindado una experiencia positiva. No dude en contactarnos si hay algo más que podamos hacer por usted.

May 30, 2025

Jackie did a great job getting me in quickly and resolving my issue with my truck. Thank you Jackie. More

by bruceirick32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Report | Print
Jun 02, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We hope you have a great day!

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