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Group 1 Ford of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.7
2,290 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,290 reviews

May 20, 2025

I have always received excellent service at Maxwell Ford. The attendants are helpful, informative, and respectful, and do their utmost to make things work for the customer. I was in recently for a repair for More

by Gloria
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lunning, Greg Kimball
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May 23, 2025 -

Group 1 Ford of South Austin responded

Hi Gloria, we're happy you found Kyle to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2025

Jackie and team were extremely helpful through the whole process even when there were some bumps in the road. More

by jpayne0577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
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May 23, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found Jackie to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2025

The service writer was excellent and met all my needs for service. She also advise me of my future service on my other vehicle More

by Rmyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
megan
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May 22, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 19, 2025

My service rep was attentive and got me in and out. She didn't push any service not needed on me and was courteous. Clean drop off area and waiting area is very relaxing. More

by txgabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn
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May 22, 2025 -

Group 1 Ford of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Maxwell Ford!

May 18, 2025

Lynn was great! !!! She checked everything, explained what absolutely needed to be fixed. Got me a price and done on time!!! More

by mymor1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg was the greatest boss ever!!!!, Greg Kimball
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May 23, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2025

Great service as soon as i got there Megan Christensen helped me and answered all my questions. Also helped me get in a rental so i wouldn't be there all day. I would totally recommend Maxwell Ford. More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christensen, Greg Kimball
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May 20, 2025 -

Group 1 Ford of South Austin responded

Hi Oscar, we're happy to hear you had such a positive experience with Megan! Thanks for the recommendation, and have an amazing day!

May 17, 2025

The customer service was outstanding. I was in & out in under an hour. Clean waiting room with coffee. More

by Rmssfatx1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
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May 20, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2025

Zach helped me and he delivered what he said! Awesome service from him and the technician! More

by simonetexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach with the mohawk
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May 20, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with Zach! Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2025

Excellent service by Jackie and the techs, in quickly diagnosing and fixing the issue with my truck More

by dinos7m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
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May 20, 2025 -

Group 1 Ford of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 16, 2025

Excellent support by Lynne. I am always happy with the superior customer service at Maxwell Ford More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
May 19, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found Lynne to be so supportive during your experience here at Maxwell Ford. We do hope we can be of assistance in the future. Take care!

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