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Group 1 Ford of South Austin

Austin, TX

4.7
2,394 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,394 reviews

November 24, 2025

Jack was amazing in the Ford service center, very helpful and knowledgeable. We were in and out in less than an hour. More

by amprince88.ap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack, Greg Kimball
Nov 25, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2025

I took my 2020 Ford F-150 to Group 1 Ford dealership for routine maintenance. The oil was changed and the air filter were changed. Chad, the maintenance advisor was friendly and helpful. He knew I was th More

by Lkolvoord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Nov 25, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2025

Refugio Luna was super helpful and very nice! My service was done extremely quickly. Will definitely be back. More

by momoagogo16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio Luna
Nov 26, 2025 -

Group 1 Ford of South Austin responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2025

Excellent service, friendly staff, and quick turnaround. Very satisfied and highly recommend this dealership! They took amazing care of my Raptor More

by AnOnYmOuS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette
Nov 26, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

November 21, 2025

John Evans was extremely professional and provided excellent help. The waiting room was clean aswell More

by ACruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
Nov 23, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found John to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2025

Had to get a couple recalls looked at. They took care of them plus did a full car inspection and recommend some services. Great experience!!! Lynn (I believe was her name) so easy to wor More

by Chefin07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond , Greg Kimball
Nov 23, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2025

Chad was great helped me understand the process and greeted me at the door great help More

by Kblakep87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad rogers
Nov 20, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 16, 2025

I was happy with this dealership when I bought the car. Now I had to deal with the service department and I'm in love. Chad took amazing care of me. He called me every day to let me know what was going on, More

by Jenniferdmckeever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad , Greg Kimball
Nov 17, 2025 -

Group 1 Ford of South Austin responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

November 14, 2025

I have come to Maxwell Ford a couple times to get my car fixed, the staff is always super helpful and are thorough in their inspection. Shaff was very kind and helpful through this entire recent process, I More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff
Nov 15, 2025 -

Group 1 Ford of South Austin responded

Hi Alex, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2025

Took my car in for a battery issue. The service team was very fast and thorough when investigating the issue. They got back to me promptly with the work needed. It was fairly priced. More

by joseph.stanion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 16, 2025 -

Group 1 Ford of South Austin responded

Hi Joseph, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!