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Group 1 Ford of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.7
2,290 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,290 reviews

April 24, 2025

It was easy to make an appointment and I was able to get in within 20 minutes of making an appointment online More

by Italex30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Apr 27, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2025

Muy buen servicio y muy amable por parte de Cindy que ase muy buen trabajo More

by Luis Hernández malagon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
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Apr 27, 2025 -

Group 1 Ford of South Austin responded

Hola Luis, nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. No dudes en contactarnos si hay algo más que podamos hacer.

April 23, 2025

John Evans is the absolute best, super kind and professional. Give that man a raise asap! More

by zac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
Report | Print
Apr 25, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2025

I was highly satisfied with my oil change work performed on my vehicle recently. The work was done in less than an hour. More

by Fonzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacio Marquez
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Apr 26, 2025 -

Group 1 Ford of South Austin responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2025

Service department is great. Not always super fast, but thorough. Communication is good. John is by far the best. More

by ArinReid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Apr 25, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2025

Everything was as I would hope for when getting my vehicle serviced. Efficient check in, good communication, and fast turnaround. Overall a good experience! More

by msimek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lunning
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Apr 25, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2025

User friendly, reputable, good waiting room. But I don’t like your review process. A word count for heavens sakes! More

by nanabarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Apr 25, 2025 -

Group 1 Ford of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 22, 2025

Great service! The dealership was clean and well laid out. Great experience across the board. More

by Kain.Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Apr 25, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2025

Check in process is easy. A little hard to get status of repairs but overall, good. More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff
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Apr 22, 2025 -

Group 1 Ford of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2025

Johnathon was so helpful and kind. He answered all my questions and provided great service. More

by Jessica Stephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Apr 24, 2025 -

Group 1 Ford of South Austin responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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