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Group 1 Ford of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.7
2,290 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,290 reviews

April 16, 2025

Andrew Sommerville took fabulous care of me -- he always does! My husband and I never worry when Andrew takes care of our vehicles. More

by themoster7399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sommerville
Report | Print
Apr 18, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2025

My CMax was purchased 3/15 at South Point cash sale! They claimed to have serviced it before purchase! Numerous visit made to them regarding car performance!! No results. Nico came highly recommended More

by Shailer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Apr 18, 2025 -

Group 1 Ford of South Austin responded

Hi Shailer, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2025

Excelente atención hacia el cliente,acogedor lobbi como salón de espera,calidad y rapidez según la atención del vehiculo,todo un trabajo muy profesional del colectivo en especial la señorita Cindy excelen More

by M.Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Beltran, Greg Kimball
Report | Print
Apr 18, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2025

Jonathan M was my service provider and he did a great job checking me in , getting the service done and me out the door! Very well done. More

by Rdjas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
Report | Print
Apr 17, 2025 -

Group 1 Ford of South Austin responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 15, 2025

We've been taking our cars to Maxwell Ford for the past twenty years and have had great service. More

by costebro86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Somerville and John Sullivan
Report | Print
Apr 17, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2025

Clear communication and easy to setup maintenance with Maxwell Ford representatives. Will be going back. More

by Knappm
Recommend Dealer
Yes
Employees Worked With
Kyle Lanning, Greg Kimball
Report | Print
Apr 17, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2025

Everybody was so friendly! Great service, on time for the scheduled appointment, and always quick to respond to texts regarding anything. More

by Larsen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Apr 17, 2025 -

Group 1 Ford of South Austin responded

Hello Larsen, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 14, 2025

Great service Great People would def come back when its time for my next car More

by Scotty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard miller, Greg Kimball
Report | Print
Apr 17, 2025 -

Group 1 Ford of South Austin responded

Hello Scotty, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2025

My first visit to the Maxwell Ford Service Department was because of battery issues. The entire experience from being greeted to paying my bill was done by Zach. Zach did an excellent job of addressing all o More

by Ronaldwinters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Apr 14, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you for your kind review; we are happy to pass along your comments to Zach here at Maxwell Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 11, 2025

Jr. My service rep was fantastic to work with and kept me updated on my service. More

by lisa.friendshipsforlife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Report | Print
Apr 14, 2025 -

Group 1 Ford of South Austin responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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