Group 1 Ford of South Austin

The dealership and its people, especially Chris and Matt, were great. it was a very busy day so things took a while, but I drove off with my new truck, happy with the whole process. My only suggestion is t were great. it was a very busy day so things took a while, but I drove off with my new truck, happy with the whole process. My only suggestion is that on busy sales days, they recruit someone, perhaps from service, to go over the SYNC,etc. setup with the buyer so they have it set the way they want. That system is not as intuitive as the Ford engineerss appear to believe. More

Great service, friendly, clear communication, and explanation of what was wrong with my truck and what was needed to fix it, fair price. explanation of what was wrong with my truck and what was needed to fix it, fair price. More

Won’t do business with you until you are in the building. Went in several times to look at a vehicle and every time it wasn’t ready. They do not call you unless it’s to their benefit. Typical car salesman ta Went in several times to look at a vehicle and every time it wasn’t ready. They do not call you unless it’s to their benefit. Typical car salesman tactics. Run to the manager several times just to make you sit there and still get the price I was asking for. If I need a vehicle I would look any other place next time. More

Always prompt, great value adds and service. Everyone I’ve interacted with has been great. Everyone I’ve interacted with has been great. More

Don’t take your Lincoln to this dealer for warranty work. They do not provide the service level expected for a Lincoln They do not provide the service level expected for a Lincoln More

They do a great job, They have one of the best service department in austin department in austin More

Outstanding work done very quickly and thoroughly. No problems or issues. I recommend this dealer without hesitation! No problems or issues. I recommend this dealer without hesitation! More

Dealt with Jackie Wiora never have any issues 10/10 would recommend giving her a call recommend giving her a call More

Great customer service from Rudy and explanation on vehicle service and perks. We'll be happy to recommend to families and friends. vehicle service and perks. We'll be happy to recommend to families and friends. More

The lounge was relaxing and the oil change was relatively fast. I would come back. fast. I would come back. More