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Group 1 Ford of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.7
2,548 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,548 reviews

February 27, 2026

Lynne was great! She was very helpful and communicative. Would bring my vehicle back to her anytime. More

by elena.e.ing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmood, Greg Kimball
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Mar 02, 2026 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with Lynne! Feel free to reach out to us if you need anything. Have a wonderful day.

February 27, 2026

I had a great experience working with my advisor John Evans. He is professional, honest, and kept me updated throughout the entire process. Everything was explained clearly, and the service was completed More

by silvalin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
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Mar 01, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff John to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2026

It was easy to schedule an appointment and the work was performed well. Good customer service. More

by Dale.klein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sommerville and Nicola Romano
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Mar 01, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2026

Fast and friendly service. Didn’t have an appointment but they were able to get me in for a oil change! More

by lorrainevasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawnie
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Mar 01, 2026 -

Group 1 Ford of South Austin responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 26, 2026

Staff was very cordial and professional. My truck was in and out in less than 2 hours. Nice job. More

by alangee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette
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Mar 01, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2026

Everyone was friendly and professional. They listened to my needs and made it work for me More

by gwendapursley
Recommend Dealer
Yes
Employees Worked With
Shawndrel, Greg Kimball
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Mar 01, 2026 -

Group 1 Ford of South Austin responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 26, 2026

Shawndrei Mowatt, Service Advisor, was helpful an very professional when I brought my Escape in for service. I use this dealership because I have always received good service More

by lahrens715
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndrei Mowatt
Report | Print
Mar 01, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Feel free to reach out to us if you need anything. Have a wonderful day.

February 26, 2026

Easy to work with, communication was clear. Jackie and team took care of my issues and included extra improvements More

by chefluis19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Feb 28, 2026 -

Group 1 Ford of South Austin responded

Hi, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!

February 25, 2026

Always helpful and very professional. Will continue to return for sure. Good work and fair price More

by Williehestel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Feb 28, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2026

Thorough inspection with video sent to you phone. Staff is friendly and informative. Wainting room is comfortable. More

by jimmyb1883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Feb 28, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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