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Group 1 Ford of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.7
2,288 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,288 reviews

September 03, 2025

The service department is awesome! The communicate well, and were prompt and thorough. Can recommend. More

by Alohazendo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buzz
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Sep 07, 2025 -

Group 1 Ford of South Austin responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2025

Everything was great. Lafayette was very professional, job was completed earlier than estimated. Thanks for the complementary oil change. See you later. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
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Sep 07, 2025 -

Group 1 Ford of South Austin responded

Hi Larry, thank you for your kind review; we are happy to pass along your comments to Lafayette here at Maxwell Ford! Thank you again, and have a fantastic day!

September 03, 2025

Great service and customer focus. Eric B. was able to find a car and close a deal on great terms. More

by Piotr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Belmont, Greg Kimball
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Sep 07, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Eric here at Maxwell Ford! Thank you again, and have a fantastic day!

September 02, 2025

had my oil change and fuel injection cleaned explained it to me and the job was well done. More

by Cocogennie76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christensen, Greg Kimball
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Sep 07, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2025

Over all went very good. Salesman did a good job. Happy with vehicle. Was not happy with how the vehicle trade in went. Price was way too low. However, it should not take 4 h More

by Philips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Greg Kimball
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Sep 12, 2025 -

Group 1 Ford of South Austin responded

Thank you for sharing your experience. We are glad to hear you are happy with your new vehicle and that your salesperson did a good job. We also understand your concerns about the trade in value, the time it took to complete the purchase, and the manual provided. Your feedback is important and will be shared with our team to help us improve. Maxwell Ford, 512-916-2696

September 01, 2025

I’ve always had great service from everyone on the service and sales team at Maxwell and it’s why I keep going back. Buzz, Andrew Buzzerd happened to be my new service guy and he was customer service More

by Heidicellis16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew “Buzz” Buzzerd
Report | Print
Sep 04, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2025

Troy and Diego were awesome! I definitely recommend checking out Maxwell ford for your next vehicle. More

by kellerharlow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy
Report | Print
Sep 02, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 29, 2025

Good service. On time. Consistent messaging about what they found and requested my ok.tyanjs More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette Tur
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Sep 01, 2025 -

Group 1 Ford of South Austin responded

Hi George, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 29, 2025

Purchased a new SUV from Maxwell. Troy was very helpful and easy to work with! More

by ckclary
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
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Sep 01, 2025 -

Group 1 Ford of South Austin responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Maxwell Ford. If you have any further questions, please don't hesitate to reach out!

August 29, 2025

Bought my truck there and it was a pleasant experience. No hassle, fair price and knowledgeable salesman. Troy was very helpful and a nice guy to deal with More

by Jmranch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Malovey, Greg Kimball
Report | Print
Sep 02, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found Troy to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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