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Group 1 Ford of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.7
2,288 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,288 reviews

August 29, 2025

Troy was great and so helpful! Would highly recommend this dealership when buying a car. Thanks! More

by kate.hime
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy, Dylan, Greg Kimball
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Sep 02, 2025 -

Group 1 Ford of South Austin responded

Hi Kate, we're happy you found Troy to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2025

Joanthan and the entire service team are always very professional. Thier facility is clean and comfortable while waiting. More

by bonitathomsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz, Greg Kimball
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Sep 02, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found Joanthan to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2025

The experience was great! Quick service, friendly customer service and seamless process. Explained all the different services with sufficient information. Waiting room was cle More

by Bryanch10203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzered, Greg Kimball
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Sep 02, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2025

Great and quick service. John Evans has been great to work with. Appreciate the customer service and attention to detail! More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans, Greg Kimball
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Sep 02, 2025 -

Group 1 Ford of South Austin responded

Hi Ryan, we're happy you found John to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2025

Jonathan M was great and so helpful. But didn’t love that my car sat almost a week before I got a diagnosis, even with making an appointment for service. More

by Ruthverver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan M
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Sep 07, 2025 -

Group 1 Ford of South Austin responded

Thank you for your feedback and for recognizing Jonathan’s great service. We regret that your vehicle sat longer than expected before receiving a diagnosis, even when you had an appointment. Your comments will be shared with our team as we work to improve timeliness while maintaining quality care. We appreciate your business and the opportunity to serve you. Maxwell Ford service team, 737-358-2051

August 28, 2025

Great service brought my truck for a recall they were quick to get me in they offered me a shuttle to take me home and valet my truck to my house after they were done with it. My truck is running great. More

by nandojuarez88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Aug 30, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2025

Easy to work with everyone at Maxwell. Got the truck i wanted. At a good price. More

by rbenavidez11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ochoa, also Duran in finance.
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Aug 31, 2025 -

Group 1 Ford of South Austin responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2025

Troy was great! And a pleasure to work with when buying a my new car. More

by Angeltabita500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy, Greg Kimball
Report | Print
Sep 01, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2025

Best buying experience by far . . Troy was awesome to work with. He simplified everything, for us ! More

by maricela127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy
Report | Print
Sep 01, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2025

Good vehicle selection, Smooth purchase process. Troy was very helpful in orchestrating a surprise for our kiddo. More

by N/A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan, Diego, Troy, all helpful
Report | Print
Sep 01, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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