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Group 1 Ford of South Austin

Austin, TX

4.7
2,337 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,337 reviews

September 27, 2025

I went in today with a $10 oil change coupon. Dustin said to me that they need to stop sending these coupons because they’re not making money in a no nice tone. I could said something back to him More

by Pf6803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin
Oct 02, 2025 -

Group 1 Ford of South Austin responded

Can you please contact me so I can learn more about your experience, I cannot find your name in our database with the name provided here. I would like to address this with Dustin and I look forward to hearing from you. Andrew Sommerville Service Drive Manager asommerville@group1auto.com

September 26, 2025

Troy at Maxwell Ford was so easy to work with. I had a wonderful experience working with him & will definitely be back again in the future More

by Chrisabell93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Malovey
Sep 27, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 26, 2025

I had a great car buying experience with Troy Malovey and his associate Chris Jones. This was my first time at Maxwell Ford and my first purchase as well. Both made this vehicle experience positive and relax More

by julioprodriquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jones
Sep 27, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

September 26, 2025

I hate dealing with car troubles, but Megan made my service experience so painless! I was in within 30 minutes and she was upfront about everything. She also correctly identified the issue and prevente More

by Kourtlynjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Sep 27, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

September 26, 2025

It took a week and a half to diagnose and flash software to my truck. Entirely too long. Received constant excuses of “oh it’s just so busy” “it’s crazy today” “sorry I got distracted”. So annoying when you More

by Danny
Recommend Dealer
No
Employees Worked With
Buzz
Oct 02, 2025 -

Group 1 Ford of South Austin responded

Danny, We are sorry to hear about the delay with getting your truck through our shop. Can you contact me directly so I can learn where the communication broke down between you and your advisor? Thank you. John Sullivan Service Drive Manager jsullivan@group1auto.com

September 25, 2025

All dealerships should have their own Troy! Very personable experience, which is what we were looking for. We ended up ordering a Bronco (which only took 3 months to receive) and it couldn’t ha More

by evangmorrison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy
Sep 27, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2025

Troy was a pleasure to work with and I could see why he keeps winning awards. More

by Larry.gray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy , Greg Kimball
Sep 27, 2025 -

Group 1 Ford of South Austin responded

Hi Larry, thank you for your kind review; we are happy to pass along your comments to Troy here at Group 1 Ford of South Austin! We can't wait to see you again, have a great day.

September 25, 2025

Megan is great! Got me in and out quickly. I will continue to send my vehicle to Maxwell when needed. More

by Dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Sep 27, 2025 -

Group 1 Ford of South Austin responded

Hi Dwayne, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2025

We have purchased a few cars from Troy at Maxwell Ford. Each experience has been great. If you looking to make a purchase go see Troy, he is the best!! More

by Sherigroszek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy , Greg Kimball
Sep 27, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2025

I love Maxwell Ford Very professional and transparent Troy is the best sales guy along with Ed I will be referring them in the future More

by mbgroszek78
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed
Sep 27, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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