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Group 1 Ford of South Austin

Austin, TX

4.7
2,288 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,288 reviews

August 28, 2025

I worked with Troy and Stephen on a used car purchase. They were friendly and straightforward when it came to making a deal. They understood what I was looking for and helped get me to the right car witho More

by NR429
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy, Stephen
Sep 01, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2025

Troy did an excellent job working with me to get my mom into a new truck. There was no funny business about it. He was honest and answered all of my questions with kindness and accuracy. More

by E.Merritt
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Malovey
Sep 01, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2025

Always greeted within a minute of arrival in service department. Waiting room always clean. Service has always been done correctly on vehicle. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer. Jackie, Greg Kimball
Sep 01, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2025

Jackie is awesome. Repairs were completed quickly (while I waited) and as quoted. Keep up the good work. Great service....again. More

by teresaf1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora, Greg Kimball
Aug 27, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found Jackie to be so supportive during your experience here at Maxwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

August 26, 2025

Buzz provided excellent service. I know I can always trust Maxwell Ford for vehicles and service More

by sausage37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buzz service advisor, Greg Kimball
Aug 27, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Aug 27, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 23, 2025

Milo in service was great! Quick and efficient service with no pushy services! I will continue to come back and spend my money here. Thank you! More

by logandennison4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
Aug 26, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2025

Easily be best dealership service center experience I’ve ever had. I had the privilege of working with Megan. Let me just say she’s amazing and kicks butt at her job. She’s very pleasant, funny and professi More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Lisa
Aug 26, 2025 -

Group 1 Ford of South Austin responded

Hi Mike, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 22, 2025

Excellent & professional service department that focuses on quality and customer service and short wait times More

by dpcavalier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan & Nico, Greg Kimball
Aug 25, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2025

Easy to check in and Nico helped get the truck repaired and had us back on the road quickly. More

by spbyrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Romano -
Aug 25, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found Nico to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2025

Maxwell Ford service department did an excellent job scheduling and completing the software update service for my Ford Escape Hybrid plug-in car. The free valet pickup and delivery of my car was such a More

by ziegner59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillion, Greg Kimball
Aug 25, 2025 -

Group 1 Ford of South Austin responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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