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Group 1 Ford of South Austin

Austin, TX

4.7
2,288 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,288 reviews

August 22, 2025

I took my camper van in for an engine light and Cindy and the service crew was great. She kept me up to date on the progress, exactly what they were doing, and knocked out some regular maintenance while at i More

by david_ATX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Beltram, Greg Kimball
Aug 25, 2025 -

Group 1 Ford of South Austin responded

David, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

August 21, 2025

The agent- Raphael Lee, helped us. He was very considerate, patient & a good listener. He was polite, let us take our time to decide. During the test drive he explained the features of More

by umsiraos
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rafael Lee
Aug 24, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you have any further questions, please give us a call. We're always happy to help!

August 20, 2025

Zach pugmire is professional, friendly and knowledgeable. He made sure I did not get any service items I do not need. He took time to make sure I was completely satisfied and all questions were answered. More

by austin_ophelders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach pugmire, Greg Kimball
Aug 23, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Zach here at Maxwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2025

Ask for Troy in sales for the best car buying experience here. I was in and out of the dealership in record time and very pleased with Troy's efficiency and process! More

by MTW
Recommend Dealer
Yes
Employees Worked With
Troy Malovey, Greg Kimball
Aug 22, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2025

Zach helped me today in getting my Bronco maintained. He was quick to help me even when I did not have an appointment. He suggested a couple of things that I needed done at 15k miles. Maintenance was don More

by sandy.benjy93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Aug 22, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2025

Fast friendly service: 45 minutes and $29 and my car was ready to go. I even got a personal lesson on how to use the software on the car screen for ten minutes. Very grateful. More

by soutassarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan I think: A woman with blond hair - super helpful
Aug 22, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2025

This was the quickest time I've spent at a dealership ever. My salesman, Mike was knowledgeable on the truck I purchased and his manager Matthew was very helpful in getting numbers where I needed them to More

by Richard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Matthew and Diego
Aug 20, 2025 -

Group 1 Ford of South Austin responded

Richard, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2025

We've worked with Megan Christens before - she is great at helping to navigate the repair service process and any issues that may be covered by warranty. I was very happy to see that Megan was working the More

by jevggroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MEGAN CHRISTENS, Greg Kimball
Aug 21, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with Megan! Feel free to reach out to us if you need anything. Have a wonderful day.

August 16, 2025

I always appreciate the friendly and knowledgeable staff that work at Maxwell Ford service center. More

by Andrewarnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Aug 18, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2025

The service was easy, fast and enjoyable. The advisor was special. He is the future of Ford More

by vajdugaloma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Aug 17, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

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