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Group 1 Ford of South Austin

Austin, TX

4.7
2,288 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,288 reviews

August 15, 2025

We were very interested in a cash deal due to needing a vehicle quickly. Initially our sales person was very nice and worked well with me. I gave my price parameters and was interested in a particular vehi More

by Disappointed
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Raphael
Aug 17, 2025 -

Group 1 Ford of South Austin responded

Thank you for reaching out regarding your recent concerns with your sales experience. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Christine Boyd, cboyd@Group1Auto.com

August 13, 2025

My service rep was one of the best that I have ever gotten! He was so friendly and super efficient! always coming here from now on! Had me out super quick! Love it! 10/10 would recommend! More

by Bsaucer55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio Luna, Greg Kimball
Aug 15, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2025

An overall great experience. Had to urgently purchase a vehicle due to flood situation. David worked with my wife and I to get what we were looking for with our then current budg More

by Czdriver123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Aug 16, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found David to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2025

They were attentive and easy to deal with and made a more than fair offer on my trade in that was in bad condition. Hunter Howard got me a good deal on a new 2025 Maverick. More

by Egza314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Howard, Fernando Duran, Greg Kimball
Aug 14, 2025 -

Group 1 Ford of South Austin responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

August 11, 2025

Dropped off vehicle for “The Works” package. They were busy, and would take a couple of hours. Megan, our Service Advisor, texted us before we left, 2 hrs later we received the Car is ready text More

by Hcs01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Service Advisor
Aug 14, 2025 -

Group 1 Ford of South Austin responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

August 11, 2025

Buena atención,soluciones rápidas al igual que trabajan rápido y bien,son muy formales,de verdad son buenos More

by jorgeesmeridogillopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolás , Greg Kimball
Aug 14, 2025 -

Group 1 Ford of South Austin responded

Hola, ¡nos alegra mucho haberte brindado una experiencia tan positiva! No dudes en contactarnos si necesitas algo. Que tengas un buen día.

August 09, 2025

Service was great and fast to my service needs as always. My service advisor explained everything. More

by linken6060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Sullivan , Greg Kimball
Aug 10, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2025

Scheduled oil change appointment online. Maxwell offered great discount and completed oil change in short time. Very pleased More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff
Aug 10, 2025 -

Group 1 Ford of South Austin responded

Hi Grace, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 08, 2025

It was easy to deal with Maxwell Ford staff as they are zero nonsense and to the point pricing. No gimmicks or hidden fees or additional sales. The pricing you see online is what you get. Dylan was great More

by Efren B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan and Mr Duran
Aug 10, 2025 -

Group 1 Ford of South Austin responded

Hi Efren, thank you for your kind review; we are happy to pass along your comments to Dylan here at Maxwell Ford! Thank you, and have a fantastic day!

August 08, 2025

I bought my Escape at Maxwell and have had it serviced there for the last 9+ years. Excellent service , I rely on them to keep my car in great shape. More

by lahrens715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christensen , Greg Kimball
Aug 10, 2025 -

Group 1 Ford of South Austin responded

Hi, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

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