Group 1 GMC Coastal Bend

After spending over $700 same service code popped up less than 24hrs later. Service rep will not call back, can’t even get ahold of the manager either. than 24hrs later. Service rep will not call back, can’t even get ahold of the manager either. More

Here’s a polished review that stays factual while clearly expressing your experience: As part of my divorce, I’m being forced to sell my pristine 2024 GMC Yukon XL AT4 with only 15,000 miles. Before my ap expressing your experience: As part of my divorce, I’m being forced to sell my pristine 2024 GMC Yukon XL AT4 with only 15,000 miles. Before my appointment, Gabe offered me $60,000 sight unseen with only the VIN and mileage—no pictures. I told him Carvana had already offered me $64,000, and he said that was just a sight-unseen offer and that once they looked at my vehicle in person, it could be worth more. When I arrived for my appointment, Gabe had a family emergency, so I worked with Charles instead. Charles looked over the Yukon and immediately commented on how clean and well-maintained it was. After waiting about 20 minutes, he came back, slapped a Carfax valuation on the table, and said Carfax showed it was worth $57,000, but they would offer me $60,000. After I got home, I checked Carfax myself, and the value was actually higher than the number they presented to me. That left me questioning the transparency of the entire process. In the end, I drove there, spent my time, and added unnecessary mileage to my vehicle only to receive the exact same offer I had already been given over the phone without anyone ever seeing the vehicle. The in-person visit accomplished nothing. Based on my experience, I cannot recommend buying or selling a vehicle through Group 1 GMC Coastal Bend. I value honesty and transparency, and unfortunately, I didn’t feel either was demonstrated during my interaction. More

They always have a helpful and friendly staff. Easy to book appointments online. Quick service team and keep you updated throughout service. Easy to book appointments online. Quick service team and keep you updated throughout service. More

Service young ladies,, Brittney Longoria and Rachel Villarreal,, very sweet and very helpful. Need more employees like these ladies.. Villarreal,, very sweet and very helpful. Need more employees like these ladies.. More

Great Customer a service. Fast and easy process! Dominque was great! Will definitely work with him again! Fast and easy process! Dominque was great! Will definitely work with him again! More

Rachel made me feel very welcome. Very good service. No spills Thank you very much Very good service. No spills Thank you very much More

Explain my situation to them and they were OK we can help you and I did fast and quick you and I did fast and quick More

professional. Seems to want to serve the customer 🤔 😏 😄 service done promptly nice people.long live BM 👍 Seems to want to serve the customer 🤔 😏 😄 service done promptly nice people.long live BM 👍 More

Kimberly mendoza is great and friendly. She is very helpful and willing to go out of her way! She is very helpful and willing to go out of her way! More