Group 1 GMC Coastal Bend

Great sales experience! Fair upfront pricing! Outstanding customer service from sales to service! I had a great experience with all capabilities at the dealership. I believed Fair upfront pricing! Outstanding customer service from sales to service! I had a great experience with all capabilities at the dealership. I believed you had to go to a big dealership to get fair prices. I was wrong this dealship truly puts there customers first. More

Unacceptable Picked up my truck after service and as i was driving to pick up my daughter, my rim fell off the studs and to me that is very unprofessional. Picked up my truck after service and as i was driving to pick up my daughter, my rim fell off the studs and to me that is very unprofessional. More

Great Service Had what I thought was a miss on my engine. The service people jumped on it right in line with My appointment time. The computer I was told that it ha Had what I thought was a miss on my engine. The service people jumped on it right in line with My appointment time. The computer I was told that it has not showed any misfiring in the system. I was told cause it was a big engine with more HP I needed to run premium fuel instead of regular unleaded. Since then I run nothing but premium fuel it seems to go away. More

2017 canyon I'm disabled and limited income. I was able to buy a new truck so I could depend on it. I bought it last December and have had it in the shop a few I'm disabled and limited income. I was able to buy a new truck so I could depend on it. I bought it last December and have had it in the shop a few times. I'm also single and have a heart problem so I can't be without a car. Never expected this from a GMC. I love my truck but scared of future problems. The service people are very nice at this location. More

Easiest car buying experience of my life! Tyler made the whole process easy and made sure I got an amazing deal on my new Buick Encore! I will definitely be back for future vehicle purchases. Tyler made the whole process easy and made sure I got an amazing deal on my new Buick Encore! I will definitely be back for future vehicle purchases. Ben in the finance office also made sure I was taken care of and was extremely helpful throughout the entire process. Tyler and Ben made a great team and I highly reccomend them if you are looking for an awesome deal! More

No service I left my 2017 truck for an oil change it was there for 6 days but no oil change happened. I was then asked by Mike to wait 30 minutes so they could c I left my 2017 truck for an oil change it was there for 6 days but no oil change happened. I was then asked by Mike to wait 30 minutes so they could change oil. I left it there in the first place so I wouldn’t have to wait. I also found a cigarette bud on my floor mat don’t know what that was about since I don’t smoke. I had an appointment with Michelle but left it with mike since she wasn’t there. I’m disappointed in the service I received and still haven’t been able to change my oil since that was my only opportunity due to having to work many hours a day. Very disappointed. More

Great service Want to take Beck and Masten for the great service done in my vehicle. They worked on the problem till they resolved the issues it was having. Great Want to take Beck and Masten for the great service done in my vehicle. They worked on the problem till they resolved the issues it was having. Great service with great people. More

Excellent Customer Service I appreciate that I was able to test drive and purchase a vehicle in one day without feeling like I was playing games. It came down between the Yukon I appreciate that I was able to test drive and purchase a vehicle in one day without feeling like I was playing games. It came down between the Yukon XL and the Suburban and I chose the Yukon XL because of the price and customer service. More

Great service We always have amazing service whether it’s with the service department or sales. Everyone is helpful. We have been loyal customers and be loyal for We always have amazing service whether it’s with the service department or sales. Everyone is helpful. We have been loyal customers and be loyal for years to come! More

Failed to address known drive train issue After making my second appointment to have the known torque converter shudder on my 2016 Yukon Denali addressed they did not want to work on it due to After making my second appointment to have the known torque converter shudder on my 2016 Yukon Denali addressed they did not want to work on it due to having a dealer installed supercharger. I understand how other areas of my warranty could be null, however this is a known and common issue with the 8L90 transmission and has nothing to do with the modifications to the vehicle. They have even done all the oil changes and every tech and service writer knows this vehicle as it stands out quite a bit. Just disappointing that a known issue could not be addressed and GM is making the parts equally hard to get. I went to another GM dealer, purchase all the parts, fluids required at a cost of $350 and had another shop do the service required at a cost of $521. Mainly just disappointing, that an $75k vehicle can have such issues and be denied on a technicality but it is what it is. More