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Group 1 GMC Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.6
541 Reviews
Call Dealership (706) 327-1224
View Awards

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 541 reviews

September 03, 2026

Great customer service, went out of their way to take care of me and always communicate well More

by Mhoytsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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Sep 04, 2026 -

Group 1 GMC Rivertown responded

Thank you for taking the time to share such a wonderful review! We truly appreciate your kind words about the great customer service you experienced at Rivertown GMC. It’s our goal to go above and beyond for our customers, and we’re glad to hear that our team took good care of you. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

September 03, 2026

Greg is amazing. Only advisor i deal with and have dealt with for over two years. Always fair and gets job done as fast as possible. More

by melanie.stockdaile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Sep 04, 2026 -

Group 1 GMC Rivertown responded

We're so thankful for your generous review, Melanie! We truly appreciate your kind words about Greg and your continued trust in Rivertown GMC over the past two years. It’s great to hear that you find our service fair and efficient. We look forward to assisting you again in the future! The Rivertown Buick GMC Team

August 28, 2026

GMC WAS VERY NICE AND TIMELY. I felt like I was their number one priority More

by revfelixworthen01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Print
Aug 29, 2026 -

Group 1 GMC Rivertown responded

Thank you for your fantastic review, Felix! We’re pleased to hear that you felt like a top priority during your visit to Rivertown GMC. Our team strives to provide excellent service, and your feedback truly motivates us. We look forward to seeing you again soon! The Rivertown Buick GMC Team

August 27, 2026

Val my sales rep from the first time I entered the building she was the very professional and knowledgeable and made my buying experience excellent. Good job…. Thanks More

by melvin_mccollum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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Aug 27, 2026 -

Group 1 GMC Rivertown responded

Thank you for your amazing review, Melvin! We’re thrilled to hear that Val provided you with a professional and knowledgeable experience at Rivertown GMC. Your kind words are appreciated, and we are glad you had an excellent buying experience. Looking forward to seeing you again! Sincerely, The Rivertown Buick GMC Team

August 26, 2026

Came in for an oil change and tire rotation. Keshia the service writer was amazing however the tech said he was unable to rotate my tires because my truck was lifted. I bought my truck brand new More

by Huff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keshia, Digital AirStrike
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Aug 30, 2026 -

Group 1 GMC Rivertown responded

We apologize for the incorrect information we gave you and would like to make it correct by offering a complementary tire rotation for your inconvenience. Please feel free to reach out to schedule at 706-324-4321. Sincerely, J.R. Carmichael Service Director - Group 1 GMC Rivertown

August 25, 2026

From start to finish, Greg stayed in contact with me through the whole process. I received periodic text messages on the status of my truck. When I received my truck, everything was done as expected. More

by shawn.burke47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Print
Aug 26, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review, Shawn! We’re thrilled to hear that Greg kept you informed throughout the process and that your truck was delivered as expected. Your satisfaction is our priority at Rivertown GMC, and we appreciate your feedback. We look forward to seeing you again in the future! The Rivertown Buick GMC Team

August 25, 2026

Friendly staff that communicated well and helped me work a deal from out of town. Highly recommend. More

by billhaller29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Sherman, Kevin Colagelo
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Aug 25, 2026 -

Group 1 GMC Rivertown responded

Thank you for your review, Bill! We’re thrilled to hear that you had a positive experience with our friendly staff at Rivertown GMC. We appreciate your recommendation and are glad we could assist you with your deal from out of town. If you need anything else in the future, don’t hesitate to reach out. Our team looks forward to serving you again! Sincerely, The Rivertown Buick GMC Team

Aug 30, 2026 -

Group 1 GMC Rivertown responded

Hi, thank you so much for your positive comments about Group 1 GMC Rivertown! Thanks again for the recommendation, and have an amazing day!

August 23, 2026

Good service even though they were busy and had good repor with the technician allowing me to have more confidence in my service thanks More

by sga7002@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalev
Print
Aug 23, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words! We truly appreciate your positive feedback about the service you received at Rivertown GMC. It is great to hear that our team made you feel confident during your visit, even during a busy time. Looking forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

August 13, 2026

everything was done as expected and updated. The waiting area was nice as well as the refreshment room More

by Maxinefkaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Digital AirStrike
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Aug 13, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review, Maxine! We are thrilled to hear that everything was done as expected during your visit to Rivertown GMC. It’s great to know you enjoyed our waiting area and refreshment room. We look forward to welcoming you back next time! The Rivertown Buick GMC Team

August 11, 2026

Mike took very good care of me and car, I was very pleased with the outcome of my visit. Service is good, staff very friendly and helpful, I highly recommend this dealership for any of your services. More

by Brownhaneesah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Digital AirStrike
Print
Aug 13, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words! We are glad to hear that Mike took great care of you and your car and that you had a positive experience. Our team appreciates your recommendation and hopes to see you again for any of your future service needs! Sincerely, The Rivertown Buick GMC Team

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