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Group 1 GMC Rivertown

Columbus, GA

4.6
533 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 533 reviews

August 13, 2026

everything was done as expected and updated. The waiting area was nice as well as the refreshment room More

by Maxinefkaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Digital AirStrike
Aug 13, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review, Maxine! We are thrilled to hear that everything was done as expected during your visit to Rivertown GMC. It’s great to know you enjoyed our waiting area and refreshment room. We look forward to welcoming you back next time! The Rivertown Buick GMC Team

August 11, 2026

Mike took very good care of me and car, I was very pleased with the outcome of my visit. Service is good, staff very friendly and helpful, I highly recommend this dealership for any of your services. More

by Brownhaneesah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Digital AirStrike
Aug 13, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words! We are glad to hear that Mike took great care of you and your car and that you had a positive experience. Our team appreciates your recommendation and hopes to see you again for any of your future service needs! Sincerely, The Rivertown Buick GMC Team

August 11, 2026

My service advisor told me he did not like me and nobody in the service department liked me. I felt very unwelcome by Michael my service advisor More

by Yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael , Digital AirStrike
Aug 12, 2026 -

Group 1 GMC Rivertown responded

We are sorry that your customer experience wasn't up to your or my standards. I will speak with my service team and coach my team to make sure your next experience is up to your standards J.R. Carmichael Service Director - Group 1 Rivertown GMC (706) 780-4321 jcarmichael@group1auto.com

August 04, 2026

Had a terrible experience. Dropped my truck off on a Thursday. Heard absolutely nothing before Tuesday. Only jesrd because I had to call. No app update, no text update, no phon More

by Terrible
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Aug 07, 2026 -

Group 1 GMC Rivertown responded

We would like to address your concern but lake adequate information please feel free to reach out to me to get more details to try to resolve and improve our service process. I can be reached at 706-780-4321   Sincerely,   J.R. Carmichael Service Director Group 1 Rivertown GMC jcarmichael@group1auto.com

July 30, 2026

Love the service department, my advisor is Greg, at group 1 rivertown gmc, Columbus ga More

by shermant87
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Greg, Digital AirStrike
Jul 30, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words, Sherman! We’re thrilled to hear that you love the service department and that Greg could assist you. At Group 1 GMC Rivertown, we always strive to provide exceptional service, and your feedback is greatly appreciated. Our team looks forward to seeing you again! Sincerely, The Rivertown Buick GMC Team

July 29, 2026

Everyone was supper nice answers all my question with. respevt just some of nicest people every dealt with. Will ne.back again. Hope all of.them the year every. More

by judgelamarturner3344
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jul 29, 2026 -

Group 1 GMC Rivertown responded

Thank you for your review! We’re pleased to hear you had such a positive experience with our team at Rivertown GMC. We appreciate your kind words and look forward to welcoming you back again soon. If you have any more questions in the future, don't hesitate to reach out! Sincerely, The Rivertown Buick GMC Team

July 22, 2026

Customer service was awesome. He kept us updated with the process of my vehicle. I woll come again. Work was done quickly and in a timely manner. More

by Willie waldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jul 23, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful feedback, Willie! We’re thrilled to hear that you had an awesome experience with us at Rivertown GMC. It’s great to know that you appreciated the updates on your vehicle and the timely service. We look forward to welcoming you back for your next visit! Sincerely, The Rivertown Buick GMC Team

July 22, 2026

Best dealership to work with. Keshia was by far the best service advisor i've ever dealt with. Will always do business with her and Rivertown GMC. More

by Wild Bill Hickok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keshia Muse,
Jul 22, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words! We are thrilled to hear that Keshia provided you with such excellent service. At Group 1 GMC Rivertown, we strive to create a positive experience for all our customers. Our team looks forward to seeing you again in the future! Sincerely, The Rivertown Buick GMC Team

July 19, 2026

I've Been Reporing With River Town Group 1 Abd Mike Clark For Umpteen Years, It's Been Nice GM Is Just That, Nice Kind And Find...Thank You Mr. ZZ More

by lovetyron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike ZZ Clark Parts Department Guy
Jul 19, 2026 -

Group 1 GMC Rivertown responded

Thank you for your review! We truly appreciate your loyalty to Group 1 GMC Rivertown over the years. It's wonderful to hear that Mike and our staff have provided you with a positive experience. Our team looks forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

July 14, 2026

Kaleb did a great job, it’s our 2nd vehicle we bought there. He worked with us and was never pushy More

by baez6289
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb
Jul 15, 2026 -

Group 1 GMC Rivertown responded

Grateful for such a lovely review! We’re happy to hear that Kaleb provided you with excellent service during your recent purchase at Rivertown GMC. It’s fantastic to know this is your second vehicle with us! We appreciate your loyalty and look forward to assisting you again in the future. Enjoy your new ride! Sincerely, The Rivertown Buick GMC Team

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