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Group 1 GMC Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.6
417 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 417 reviews

August 11, 2025

Dropped off our truck this morning and had a status update by lunch and the warranty work completed by the afternoon. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clark in Service
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Aug 12, 2025 -

Group 1 GMC Rivertown responded

Thank you for your feedback, Jeff! We're thrilled to hear that your truck's warranty work was completed efficiently and that you received timely updates. At Rivertown GMC, we strive to provide quick and effective service to our customers. We look forward to seeing you again for any future needs! Sincerely, The Rivertown Buick GMC Team

August 11, 2025

The staff was friendly and showed concern for my needs . Didn't have to wait long for my service. Jamie had patience with me, explaining my bill to me Thanks Jamie More

by GMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie stitcher
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Aug 12, 2025 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Rivertown GMC and that our staff, especially Jamie, took the time to address your needs and explain everything clearly. We appreciate your kind words and look forward to seeing you again! Sincerely, The Rivertown Buick GMC Team

Aug 12, 2025 -

Group 1 GMC Rivertown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2025

Courteous employees, clean restrooms and break room. Short wait time. Car brought to door when work was completed. More

by bonnieclair52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Aug 08, 2025 -

Group 1 GMC Rivertown responded

Thank you, for your wonderful review! We're thrilled to hear that you had a positive experience with our courteous employees and enjoyed our clean facilities at Rivertown GMC. It's our goal to provide excellent service, and we're glad to know that your car was conveniently brought to you when the work was completed. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

August 06, 2025

Big thank you to Randy (parts), Jamie (service), and Stacey (Gen Manager) for getting my 3500 tightened up with new shoes. Randy worked with his tire vendor to ensure I got the appropriate tire for my n More

by darrellsullivan.79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Aug 06, 2025 -

Group 1 GMC Rivertown responded

Thank you so much for your wonderful review, Darrell! We truly appreciate your kind words about Randy, Jamie, and Stacey at Rivertown GMC. We’re glad to hear that Randy was able to provide the perfect tires for your 3500 and that you’re satisfied with the fit. We take pride in our team's commitment to our customers, and your loyalty means a lot to us. We look forward to seeing you again and continuing to provide you with great service! Sincerely, The Rivertown Buick GMC Team

August 04, 2025

Rivertown GMC and the staff are always top notch. Jamie, you are always professional and courteous. Thank you Jamie for a smooth and uneventful visit. I had regular maintenance performed on my 250 More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Service Advisor
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Aug 05, 2025 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review, Adam! We truly appreciate your kind words about Jamie and our team's commitment to providing professional and courteous service at Rivertown GMC. We're glad to hear that your visit for regular maintenance and the recall on your 2500HD went smoothly. Your continued trust in us for your GM vehicles means a lot. We look forward to seeing you again for your next visit! Sincerely, The Rivertown Buick GMC Team

August 03, 2025

We entered the dealership looking for a vehicle just one hour before closing and our salesman provided A1 service. He answered every question, allowed every test drive, and was courteous and friendly the en More

by skimbroughrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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Aug 03, 2025 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience at Rivertown GMC. Our team is dedicated to providing top-notch service, and it's great to know that your salesman went above and beyond to assist you, even close to closing time. We appreciate your kind words and hope you enjoy your new vehicle! Please visit us again soon! Sincerely, The Rivertown Buick GMC Team

August 03, 2025

Called to make an appointment and was able to come in the same day. Service only took an hour and customer service was great. More

by Blackbeauty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal, Digital AirStrike
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Aug 03, 2025 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We're glad to hear that you were able to get an appointment with us at Rivertown GMC on the same day. It's great to know that you appreciated our customer service and that your service took only an hour. We look forward to seeing you again! Sincerely, The Rivertown Buick GMC Team

August 03, 2025

One of the best dealerships on the block the staff is wonderful.I recommend anybody go check them out. More

by foreverbless88
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Marc, Digital AirStrike
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Aug 04, 2025 -

Group 1 GMC Rivertown responded

Thank you for your kind words! We truly appreciate your recommendation and it's great to hear that you had a wonderful experience with our staff at Rivertown GMC. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

August 02, 2025

The best service and jamie was very knowledgeable. ..10/ 10 ...only place I will take my truck More

by Edwin Rayborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Digital AirStrike
Report | Print
Aug 02, 2025 -

Group 1 GMC Rivertown responded

Thank you for the fantastic review, Edwin! We're thrilled to hear that you had such a great experience at Rivertown GMC and that Jamie provided you with knowledgeable service. We truly appreciate your loyalty and look forward to assisting you and your truck again in the future! Sincerely, The Rivertown Buick GMC Team

July 31, 2025

Just like every other dealership some things are good some things aren’t I would say they should probably update customers more More

by hudsonc2337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Aug 05, 2025 -

Group 1 GMC Rivertown responded

Thank you for sharing your thoughts. We appreciate your honesty and your business. I understand the importance of clear and timely updates during your visit, and your feedback will be shared with our team as we work to improve communication. We hope to provide an even better experience on your next visit. Group 1 GMC Rivertown, (706) 405-4687

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