Group 1 GMC Rivertown

My service advisor told me he did not like me and nobody in the service department liked me. I felt very unwelcome by Michael my service advisor in the service department liked me. I felt very unwelcome by Michael my service advisor More

Had a terrible experience. Dropped my truck off on a Thursday. Heard absolutely nothing before Tuesday. Only jesrd because I had to call. No app update, no text update, no phon Dropped my truck off on a Thursday. Heard absolutely nothing before Tuesday. Only jesrd because I had to call. No app update, no text update, no phone call. Come to find out the fella that took my truck in was fired. Didn't get an update on that either. I'd rather drive to Opelika than deal with this establishment10 minutes from my gouse ever again. Every time I come it's something different for me to be mad about. Terrible. Just terrible. More

Love the service department, my advisor is Greg, at group 1 rivertown gmc, Columbus ga group 1 rivertown gmc, Columbus ga More

Everyone was supper nice answers all my question with. respevt just some of nicest people every dealt with. Will ne.back again. Hope all of.them the year every. respevt just some of nicest people every dealt with. Will ne.back again. Hope all of.them the year every. More

Customer service was awesome. He kept us updated with the process of my vehicle. I woll come again. Work was done quickly and in a timely manner. He kept us updated with the process of my vehicle. I woll come again. Work was done quickly and in a timely manner. More

Best dealership to work with. Keshia was by far the best service advisor i've ever dealt with. Will always do business with her and Rivertown GMC. Keshia was by far the best service advisor i've ever dealt with. Will always do business with her and Rivertown GMC. More

I've Been Reporing With River Town Group 1 Abd Mike Clark For Umpteen Years, It's Been Nice GM Is Just That, Nice Kind And Find...Thank You Mr. ZZ For Umpteen Years, It's Been Nice GM Is Just That, Nice Kind And Find...Thank You Mr. ZZ More

Kaleb did a great job, it’s our 2nd vehicle we bought there. He worked with us and was never pushy there. He worked with us and was never pushy More

The service person was condescending when I asked how much the oil change was he stated the total price several times. I finally said I thought it was $79.99 because that is what I saw on the website. He much the oil change was he stated the total price several times. I finally said I thought it was $79.99 because that is what I saw on the website. He then stated no unless you had a discount - the oil change was $89.99 plus fees etc. That was the answer I wanted from him the first time I asked. I have always brought my vehicle to GMC Rivertown for maintenance but this was the first time I was treated with a condescending tone and felt like he was looking down on me. In the future I will travel out of town for maintenance on my vehicle. More

My service work is always prompt and reliable. I have had all my service work done at this dealership and I'm very satisfied. I have had all my service work done at this dealership and I'm very satisfied. More