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Group 1 GMC Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.6
512 Reviews
Call Dealership (706) 327-1224
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1661 Whittlesey Rd

Columbus, GA

31904

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Showing 512 reviews

February 20, 2026

This dealership has been up front and very helpful. Although, today I took my GMC Sierra in for a planned service. The service representative was not helpful and did not answer my concerns and brushed More

by mcbland2412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Mar 13, 2026 -

Group 1 GMC Rivertown responded

Thank you for your feedback. We're glad to hear your past experiences have been positive, though we understand your concerns regarding this recent visit. Your comments are appreciated as we continue working to improve the overall service experience. Group 1 GMC Rivertown - (706) 405-4687

February 18, 2026

Lisa was very helpful. She was very knowledgeable and patient during the process. Thank you. More

by lwwilson49
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Feb 19, 2026 -

Group 1 GMC Rivertown responded

Thank you for your feedback! We’re glad to hear you found our team, especially Lisa, to be helpful, knowledgeable, and patient during your experience at Rivertown GMC. We look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

February 17, 2026

Mike in the service dept restored my faith in this dealership. I’m coming back with my other vehicles because of Mikes excellent skills with customers. More

by Mzzgrinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Feb 17, 2026 -

Group 1 GMC Rivertown responded

Thank you for your fantastic review! We're glad to hear that Mike in the service department was able to restore your faith in Rivertown GMC. It's great to know you plan to return with your other vehicles. We appreciate your kind words about Mike's customer service skills and look forward to assisting you again soon! Sincerely, The Rivertown Buick GMC Team

February 12, 2026

I'll always trust Michael ZZ Clarke in the service center to coordinate my vehicle repairs! He's been guiding me in the right direction for over 20 years, and I can't imagine going anywhere else. More

by Kia Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael ZZ Clarke
Report | Print
Feb 13, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We're thrilled to hear that you have trusted Michael in our service center for over 20 years. It's great to know he has been able to guide you through your vehicle repairs. We appreciate your loyalty to Rivertown GMC and look forward to assisting you for many more years to come! Sincerely, The Rivertown Buick GMC Team

February 12, 2026

My service advisor, Keshia Muse, was awesome. She advised me on everything that was going on with my car from front start to finish. I will definitely be back with any car service that I need. More

by sshiver06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keshia Muse
Report | Print
Feb 13, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We're thrilled to hear that Keshia provided you with outstanding service from start to finish. At Rivertown GMC, we strive to keep our customers informed and satisfied, and it's great to know we met your expectations. We look forward to seeing you again for any future car service needs! Sincerely, The Rivertown Buick GMC Team

February 07, 2026

Customer service is always great at Rivertown GMC! Greg McCart is an outstanding service advisor!! More

by CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg McCart, Digital AirStrike
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Feb 08, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our customer service and that Greg made such a positive impact. We appreciate your kind words and hope to see you again at Rivertown GMC soon! Sincerely, The Rivertown Buick GMC Team

February 07, 2026

Great customer service and appreciate the thorough vehicle inspection reports during service time! Great job! More

by Robbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Feb 07, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words, Robbie! We truly appreciate your feedback on the customer service and the thorough vehicle inspection reports at Rivertown GMC. It’s great to hear that you had a positive experience. We look forward to seeing you again for your next service! Sincerely, The Rivertown Buick GMC Team

February 01, 2026

Easy time making appointment, great service, fair pricing. Quick turn around. Friendly service people and greeting. More

by Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall
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Feb 01, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review, Cooper! We’re thrilled to hear that you had an easy time making an appointment and received great service at Rivertown GMC. Our team strives to provide friendly service and fair pricing, so your feedback is truly appreciated. We look forward to welcoming you back next time! Sincerely, The Rivertown Buick GMC Team

January 24, 2026

I called early on a Friday. They worked me in that afternoon, gave me a place to get some computer work done, gave me coffee, and let me use my Buick points towards my oil chan More

by Roxygirl1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jan 24, 2026 -

Group 1 GMC Rivertown responded

Thank you for your great feedback, Roxy! We're thrilled to hear that you had a positive experience at Rivertown GMC. It's great to know that our team was able to accommodate you so quickly and that you could utilize your Buick points. We appreciate your kind words and hope to see you again soon for your next service! Sincerely, The Rivertown Buick GMC Team

January 21, 2026

Contact this dealership for service. First time, great customer service, I explained what was going on with my vehicle, that it needed to be towed. It was.. I was asked to call when veh More

by Johnsondebbora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Report | Print
Jan 22, 2026 -

Group 1 GMC Rivertown responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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