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Group 1 GMC Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.6
501 Reviews
Call Dealership (706) 327-1224
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1661 Whittlesey Rd

Columbus, GA

31904

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Showing 501 reviews

December 13, 2023

Great service. It’s always fast and efficient, the technicians are knowledgeable and very communicative. More

by bam121598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clarke
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Dec 13, 2023 -

Group 1 GMC Rivertown responded

Thank you so much for your excellent input, Bam! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Rivertown Buick GMC Team

December 09, 2023

Everyone was very nice and informative, I had to choose between gmc and ram..obviously picked gmc..I hope it is a good truck!! Thx cliff More

by Cliff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos was awesome!!
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Dec 11, 2023 -

Group 1 GMC Rivertown responded

We appreciate you for letting others know about your experience, Cliff! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Rivertown Buick GMC Team

December 06, 2023

River town GMC has a great service staff, fast and friendly service every time we visit. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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Dec 07, 2023 -

Group 1 GMC Rivertown responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

December 05, 2023

I have been getting my vehicle serviced at Rivertown GMC for years now and rhe service has always been good with reasonable waiting times. More

by yjraffety75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg and Michael , Digital AirStrike
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Dec 06, 2023 -

Group 1 GMC Rivertown responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Rivertown Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Rivertown Buick GMC Team

December 04, 2023

I am always treated with respect every time I am there, whether I have and appointment or not More

by Robertgilford70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Dec 05, 2023 -

Group 1 GMC Rivertown responded

We appreciate your Five Stars and we are delighted to know you had a great experience with us! We look forward to the pleasure of your business again!

December 01, 2023

Wait for service is too long. Had appointment at 10:09 was done at 2:15 More

by JoJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Dec 02, 2023 -

Group 1 GMC Rivertown responded

Thank you for your feedback. I'm sorry to hear that your experience with our service was unsatisfactory. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Robert Geary General Manager (706) 405-4687 rgeary@RivertownAutomall.com

November 29, 2023

Service writer Stewart Was absolutely amazing. He kept me advised and up-to-date every step of the way I can’t thank him enough. More

by jeffwbennett01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart Freyber, Digital AirStrike
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Nov 30, 2023 -

Group 1 GMC Rivertown responded

Jeff, we sincerely appreciate your kind feedback about Stewart. Each employee is a valued member of the Rivertown Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Rivertown Buick GMC Team

November 27, 2023

Saved me money today that’s an A+ in my book I’ve been getting my truck serviced there since 2008 when I first bought it More

by Clarence Acosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Nov 29, 2023 -

Group 1 GMC Rivertown responded

Thank you so much for your review, Clarence! Happy customers are our goal and our mission at Rivertown Buick GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Rivertown Buick GMC Team

November 27, 2023

This was my first experience with the service department and was very pleased. Definitely will return for all future needs. More

by chuck.schlumbrecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Nov 29, 2023 -

Group 1 GMC Rivertown responded

Chuck, thank you for your kind words. We feel our service department is what makes Rivertown Buick GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Rivertown Buick GMC Team

November 24, 2023

Appreciate all the support and assistance provided my Jamie and the Service Department! True professionals. Thanks for taking care of my vehicle. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David "Jamie" Stitcher
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Nov 27, 2023 -

Group 1 GMC Rivertown responded

Kevin, thank you for taking the time to share your feedback. Each employee is a valued member of the Rivertown Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Rivertown Buick GMC Team

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