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Group 1 GMC Rivertown

Columbus, GA

4.6
449 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 449 reviews

July 01, 2023

Greg in the service department was really helpful and nice. He was prompt ordering the part that I needed. More

by Foryou707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg , Digital AirStrike
Jul 04, 2023 -

Group 1 GMC Rivertown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 29, 2023

The service department at Buick -GMC is very thorough, professional, and courteous. I have them handle all the maintenance on my vehicle. More

by dawnbader6
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
The Entire Staff
Jul 03, 2023 -

Group 1 GMC Rivertown responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Rivertown Buick GMC Team

June 29, 2023

Jamie is our service rep & hrle is oyster in every way: knowledgeable, conscientious, reliable and always helpful with car care reminders & suggestions to keep us running & aware of our upcoming service n More

by fcanaday
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jamie Stitcher
Jun 30, 2023 -

Group 1 GMC Rivertown responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jamie does for Rivertown Buick GMC and our customers. Hope to see you again soon! Sincerely, The Rivertown Buick GMC Team

June 26, 2023

Very professional, has a great sense of what they are doing. Listen and help understand what needs to be done. More

by BurrellBMW
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service manager
Jun 27, 2023 -

Group 1 GMC Rivertown responded

We are so glad we were able to provide you with a great experience and exceed your expectations!

June 22, 2023

Very dependable-courteous-gets work done in a reasonable amount of time -the service advisor are very friendly More

by Shirleywall796
Recommend Dealer
Yes
Employees Worked With
Anthony,Mike
Jun 23, 2023 -

Group 1 GMC Rivertown responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Rivertown Buick GMC Team

June 22, 2023

Got me in and got me out fast so my time and day was not wasted More

by jnasworthy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stewart Freyberger
Jun 23, 2023 -

Group 1 GMC Rivertown responded

Thank you for the feedback! We are happy to hear about your positive experience at Rivertown Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Rivertown Buick GMC Team

June 14, 2023

Have never had a bad experience with Rivertown. My service manager Michael is always on point. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 16, 2023 -

Group 1 GMC Rivertown responded

Pat, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 13, 2023

Mr Gregg told me before I got there what wad involved. And he was right on point🤗🤗🤗 ! More

by Shirleyjay7
Recommend Dealer
Yes
Employees Worked With
Mr Gregg
Jun 13, 2023 -

Shirleyjay7 responded

Yes

Jun 13, 2023 -

Group 1 GMC Rivertown responded

Thank you for your kind words about Gregg! We are very happy to hear that we were able to provide you with an enjoyable experience!

June 06, 2023

Excellent service, staff is very helpful and courteous. Waiting area very comfortable,vending is adequate. More

by Norman
Recommend Dealer
Yes
Employees Worked With
MICHAEL
Jun 07, 2023 -

Group 1 GMC Rivertown responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Rivertown Buick GMC Team

June 06, 2023

Today’s service was an oil change and tire rotation. Mike met me at the door for the key, texted an update, and brought my key back to me as soon as the service was complete. Another excellent experien More

by CMoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 07, 2023 -

Group 1 GMC Rivertown responded

It’s great to know that Mike provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Rivertown Buick GMC Team

Jun 10, 2023 -

Group 1 GMC Rivertown responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.