Group 1 GMC Rivertown

Excellent service, staff is very helpful and courteous. Waiting area very comfortable,vending is adequate. Waiting area very comfortable,vending is adequate. More

Excellent service department. Very friendly staff-especially Stewart, despite being a dawg fan. Usually not a very long wait, even without an appointment. Very friendly staff-especially Stewart, despite being a dawg fan. Usually not a very long wait, even without an appointment. More

Michael Clark always takes good care of me and my company and has for years. Excellent service!! and has for years. Excellent service!! More

Rivertown GMC Buick has been servicing me for over 17 years. It's always good, & I'd recommend RiverTown to everyone! Thx! D years. It's always good, & I'd recommend RiverTown to everyone! Thx! D More

On time appointment. ..completed the recall in stated time...Jamie and his team provided excellent service. ..completed the recall in stated time...Jamie and his team provided excellent service. More

Jamie was superb! ! He got my car in, diagnosed, and repaired so efficiently and it runs great again! Thanks Jamie! ! He got my car in, diagnosed, and repaired so efficiently and it runs great again! Thanks Jamie! More

I bought my 2017 GMC there 6 years ago and my truck has been serviced there since that time. I always deal with Mike the service advisor because he is friendly, knowledgeable, and gets my vehicle serviced been serviced there since that time. I always deal with Mike the service advisor because he is friendly, knowledgeable, and gets my vehicle serviced quickly. More

Great customer service, no long wait and approved me for a quality car in no time a quality car in no time More

I made an APPOINTMENT to have my oil changed in my 2012 DENALI Truck.for 9:00 am. I dropped off the truck at 8:44 am and went to eat breakfast with my wife at a nearby restaurant. I returned to the service DENALI Truck.for 9:00 am. I dropped off the truck at 8:44 am and went to eat breakfast with my wife at a nearby restaurant. I returned to the service department after eating and waited for awhile in my wife’s car. After 30 minutes of waiting, I let her go home ASSURING her that it would not be much LONGER! Needless to say, I WAS WRONG…I continued to wait in the customer lounge until truck was finished! LONG STORY short…total time from dropping off truck to driving out with truck was 4 HOURS! I have used this dealership since purchasing my truck years ago and have NEVER had to wait THIS LONG. Since we live out of town I could NOT just go home and wait. To conclude… The staff was courteous BUT the wait was MISERABLE!!! I may have to RETHINK my future oil changes, GREASE xxxxxx is looking inviting! More

Bought a Yukon in 03/2023 and got screwed over on the taxes when I went to get my tag. Was told they took out enough to cover everything and well the check barely covered half and ended up paying over $8 taxes when I went to get my tag. Was told they took out enough to cover everything and well the check barely covered half and ended up paying over $800. Their system apparently hadn’t been updated in two years because that was the last time my county updated the tax rate. I realize what they take out might not cover it all but they were short $800. I have bought several vehicles in Georgia and have never had this issue. I have talked to people who have bought in Georgia before and they had never had an issue like this either. Trying to get them to do anything about it is impossible. On top of that I was charged a penalty because I didn’t get my tag in time because they were late getting it out to me. Customer service is a joke. Bad thing is we got suckered into a warranty that can only be used there. Worst experience buying from them. More