
Group 1 GMC Southwest
Houston, TX
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The dealership overall was very neat and clean. The bathrooms were clean, the snack bar was exceptional. Senad and Jay were very helpful as was the financial person that I dealt with(I’m so sorry The bathrooms were clean, the snack bar was exceptional. Senad and Jay were very helpful as was the financial person that I dealt with(I’m so sorry I can’t remember his name!) More
Very satisfied with the whole experience. The entire staff was friendly and answered all questions. Would recommend this dealership to all of my friends. Surely would buy from them again. The entire staff was friendly and answered all questions. Would recommend this dealership to all of my friends. Surely would buy from them again. More
Worst experience of my life. Worked out a deal over the phone to trade in my Audi RS5 and purchase a 2023 Jeep Grand Wagoneer with 17k miles. Drove 23 hours to pick up my wife's Worked out a deal over the phone to trade in my Audi RS5 and purchase a 2023 Jeep Grand Wagoneer with 17k miles. Drove 23 hours to pick up my wife's dream car, and drove it another 23 hours and 1700 miles back home. Once returning home had the vehicle brought in for a recall only to find out it was missing the front frame, crash protection, and front bumper. This vehicle only a couple days earlier passed a 125 point safety inspection at this dealership. I alerted the dealership and they said they would pay for repairs at a body shop of my choice. The estimate came in over $11k. The dealership no longer wanted to fix it and chose to buy it back from me. At this point it's been 30 days days, I'm out my Audi RS5, they picked up my Jeep Grand Wagoneer, and they have my $68k. I've spoken to Patrick, Tatyana, and Margarita and at this point no resolution. Buyers beware!!! Would not buy from here or have a vehicle serviced. If I could do zero stars I would More
My third purchase with this dealership. Fast , friendly and efficient service. I would always recommend this deal ship to family and friends by Fast , friendly and efficient service. I would always recommend this deal ship to family and friends by More