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Group 1 GMC Southwest

Houston, TX

Overview
Reviews
Vehicles
4.4
471 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 471 reviews

September 05, 2025

Very nice place to deal will! !! Very pleasant people took or quit and deal with try them... More

by jmadza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DOYLE HINGLE
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September 04, 2025

The dealership overall was very neat and clean. The bathrooms were clean, the snack bar was exceptional. Senad and Jay were very helpful as was the financial person that I dealt with(I’m so sorry More

by Cindy caldwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Senad, Jay, financial person
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September 03, 2025

Very satisfied with the whole experience. The entire staff was friendly and answered all questions. Would recommend this dealership to all of my friends. Surely would buy from them again. More

by jay1058
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Mack, Luis Guerra
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Sep 07, 2025 -

Group 1 GMC Southwest responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. Feel free to reach out to us if you need anything. Have a wonderful day.

September 03, 2025

Eugene Martin and Fred Webb in Sales was awesome, they was caring, considerate, knowledgeable and treated me with kindness More

by rholmes1949
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Martin, Fred Webb, Luis Guerra
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August 30, 2025

My GMC is a very light color interior when the disc the oil changes mats doors were stained with oil. Very disappointing More

by Lplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
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Sep 04, 2025 -

Group 1 GMC Southwest responded

Thank you for sharing your feedback. I sincerely apologize for the condition your vehicle was returned in after service. We understand how frustrating it is, especially with a light-colored interior, and this is not the level of care we aim to provide. I would like to personally make this right by arranging to have your vehicle’s interior professionally cleaned at no cost to you. I could not find your information in my database. At your convenience, please contact me directly so we can schedule a time that works best for you. We appreciate your business and the opportunity to restore your confidence in our service team. Please reach me Will Solano at 713-776-4654 or wilsolano@group1auto.com.

August 29, 2025

Worst experience of my life. Worked out a deal over the phone to trade in my Audi RS5 and purchase a 2023 Jeep Grand Wagoneer with 17k miles. Drove 23 hours to pick up my wife's More

by Crcook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Margarita
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Sep 04, 2025 -

Group 1 GMC Southwest responded

We’re very sorry to hear about the challenges you've faced with your recent vehicle purchase. This is certainly not the experience we aim to provide, and we understand how frustrating this must have been..   Please know that our team has been actively working on a resolution for your case. We take your concerns seriously and remain committed to finding the best possible outcome. We appreciate your patience as we work through the details and continue communication directly with you.   If you have any questions in the meantime, don’t hesitate to reach out to me directly at margarita@group1auto.com.   —Margarita Pochtovaya General Manager

August 28, 2025

Jordan was great got the truck done on time and washed i would recommend him for all my service needs More

by Evo12164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Sep 01, 2025 -

Group 1 GMC Southwest responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2025

Friendly, Courteous, helpful n willing to work with customer.. Service advisor aimed to ease. Thanks More

by Hflorianic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Marin
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Aug 30, 2025 -

Group 1 GMC Southwest responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 GMC Southwest. If you have any further questions, please don't hesitate to reach out!

August 22, 2025

My third purchase with this dealership. Fast , friendly and efficient service. I would always recommend this deal ship to family and friends by More

by Janice Reagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Washington, Luis Guerra
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Aug 25, 2025 -

Group 1 GMC Southwest responded

Hi Janice, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

August 22, 2025

I have been a customer for 3 purchases Buick and GMC always good service before & after.the sale More

by Janice Reagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Aug 25, 2025 -

Group 1 GMC Southwest responded

Hi Janice, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

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