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Group 1 GMC Southwest

Houston, TX

Overview
Reviews
Vehicles
4.4
438 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 438 reviews

July 02, 2025

Always a great experience Aaron is excellent. Great customer service always take care of me. More

by chloeross87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Jul 04, 2025 -

Group 1 GMC Southwest responded

Hi, thank you for your kind review; we are happy to pass along your comments to Aaron here at Group 1 GMC Southwest! We are always more than happy to assist you if anything else comes up. Take care!

July 02, 2025

Competitive price, wonderful customer service. Keith was so helpful to get me a new Hummer EV More

by rhiesw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Mack, Luis Guerra
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Jul 04, 2025 -

Group 1 GMC Southwest responded

Hi, thank you for your kind review; we are happy to pass along your comments to Keith here at Group 1 GMC Southwest! We are always more than happy to assist you if anything else comes up. Take care!

Jul 04, 2025 -

rhiesw responded

Keith helped me to purchase new Hummer EV. Every step was perfect, with awesome price offers. I have met several dealers to purchase this new lux truck, but Keith was most professinal, taransparent on everything. Thank you Keith!!

Jul 04, 2025 -

rhiesw responded

Keith helped me to purchase new Hummer EV. Every step was perfect, with awesome price offers. I have met several dealers to purchase this new lux truck, but Keith was most professinal, taransparent on everything. Thank you Keith!!

June 26, 2025

Bought there and do all of my services there. Service team is always spot on! More

by twoandboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ramirez.
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Jun 27, 2025 -

Group 1 GMC Southwest responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2025

Did a nice job on service and showed me a pretty nice new car that I’m considering. More

by Tdphillips01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
Jun 25, 2025 -

Group 1 GMC Southwest responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

June 25, 2025

Ok but spent 5 long hours at dealership. Very slow. One floor mat missing and no users manual. Wiper flood low light is on. Never had instructions about car. After over 5 hours and no lunch More

by Long
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J Lim
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Jun 26, 2025 -

Group 1 GMC Southwest responded

Thank you for your feedback, Long. We truly appreciate you sharing your experience—it helps us identify where we can improve. We're reviewing the concerns you mentioned and will work on adjusting our processes to ensure a smoother, more efficient experience moving forward. Margarita Pochtovaya General Manager margarita@sterlingmccallbuick.com

June 21, 2025

This was by far the easiest buying car experience ever! Really enjoyed this dealership! I recommend More

by Stone52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhonatan Labrada
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Jun 23, 2025 -

Group 1 GMC Southwest responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

June 20, 2025

Terrible, just drove an hour in traffic, just to be told the car that was available was on a recall and couldn't be sold. More

by Pete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jhonatan Labrada
Report | Print
Jun 24, 2025 -

Group 1 GMC Southwest responded

Pete, we’re truly sorry for the frustration and inconvenience this situation caused. That is never the experience we want for any of our guests. Please feel free to contact me directly at margarita@group1auto.com so I can personally look into this and follow up. Margarita Pochtovaya General Manager

June 19, 2025

I recently purchased a car through Jay and the experience was smooth from start to finish. Jay was knowledgeable, patient, and genuinely listened to what I was looking for. No pressure, no pushy tactics—just More

by AJdatme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay, Brittany, Luis Guerra
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Jun 20, 2025 -

Group 1 GMC Southwest responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall GMC! Thank you, and have a fantastic day!

June 18, 2025

Great customer service, and unbeatable pricing , I love my truck ! Thunderstorm gray looks bad to the bone. More

by James_dejesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
Jun 19, 2025 -

Group 1 GMC Southwest responded

We appreciate your business and look forward to serving all of your future needs Margarita Pochtovaya General Manager margarita@sterlingmccallbuick.com

June 18, 2025

Doyle and Zach took great care of me and made the process very easy and smooth. More

by Ayersj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
Jun 19, 2025 -

Group 1 GMC Southwest responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall GMC. If you have any further questions, please give us a call. We're always happy to help!

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