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Group 1 GMC Southwest

Houston, TX

4.4
471 Reviews

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 471 reviews

August 02, 2025

Very nice facility with plenty of vehicles to choose from on different levels. The sales team as a whole was exceptional and pleasant to work with! Listened to what I was looking for vehicle and financing wi More

by Alteredconceptz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Swimmer, Doyle Hingle
Aug 03, 2025 -

Group 1 GMC Southwest responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2025

Staff was friendly, had an issue with a finance person and the GM fixed the issue immediately. Besides that, my sales rep, Fred, did an amazing job, along with Antoine’s assistance through some of the pro More

by Tomcruz1933
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MARGARITA, FRED, ANTOINE
Aug 04, 2025 -

Group 1 GMC Southwest responded

Thank you for your feedback! We are thrilled to hear that our team, especially Fred and Antoine, provided exceptional service. We apologize for any inconvenience with our finance person, but are glad our GM was able to resolve it promptly for you. We appreciate your business and hope to see you again!

August 01, 2025

Jhonathan and his manager were seriously the best and friendliest salesman that I have ever had the pleasure of working with. When I buy a vehicle, I shop around for weeks/months. No one was willing to d More

by savannahhodgen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhonathan, Luis Guerra
Aug 03, 2025 -

Group 1 GMC Southwest responded

Hello, we're happy you found Jhonathan to be so supportive during your experience here at Group 1 GMC Southwest. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2025

Constantly going back for the same problems that they told me they fix. I feel like they take advantage of me because I am a young female. More

by ayannahbrooks12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
My rating for one star is for Aaron in service not for Luis., Luis Guerra
Aug 01, 2025 -

Group 1 GMC Southwest responded

Thank you for bringing your concerns to our attention. I want to sincerely apologize that your experience with us has left you feeling frustrated and unheard. That was never our intention, and I'm truly sorry that you felt taken advantage of --- especially as a woman. We take that concern very seriously. Thank you for speaking with me today and arranging to bring your vehicle back in so we can properly diagnose the issue. We stand behind our work, and we are committed to getting to the bottom of the recurring concern and resolving it the right way. Your trust matters to us, and we're doing everything we can to make this right. If you have any additional questions or need anything else in the meantime, please don't hesitate to reach out if you need anything else Will Solano 713-776-4654.

July 26, 2025

Cindy in service did a great job assisting me with the truck repair hassle free More

by Kjones041819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Jul 26, 2025 -

Group 1 GMC Southwest responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2025

I absolutely Love Sterling McCall GMC! They got me in a new/ used Vehicle less than one hour! The Staff was Amazing! More

by yourexecutiveservices1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Washington Sr , Luis Guerra
Jul 25, 2025 -

Group 1 GMC Southwest responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 22, 2025

I was welcomed by my service advisor, service was quick and received updated info and status, as well car wash. More

by Redjo78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jul 24, 2025 -

Group 1 GMC Southwest responded

Hi, thank you; we appreciate your feedback! We hope you have a great day!

July 20, 2025

Truck suffered an unscheduled propulsion aversion event. On-Star roadside assistance dropped off the truck at Group 1 GMC Southwest, where Carlos took over and diagnosed the issue right away. They addressed More

by tnich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Davila
Jul 22, 2025 -

Group 1 GMC Southwest responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2025

It was a very pleasant, no high pressure, experience. My salesperson, Doyle, was awesome to work with! More

by robbtaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doyle Hingle
Jul 18, 2025 -

Group 1 GMC Southwest responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. Feel free to reach out to us if you need anything. Have a wonderful day.

July 17, 2025

What a great experience, service was good, good communication and work was complete in the time they said it would. Not to mention the interaction with the employees. More

by stuart.barrowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordon Rasmussen
Jul 19, 2025 -

Group 1 GMC Southwest responded

Hi, we sincerely thank you for the positive review, and look forward to seeing you again soon!