Group 1 GMC Southwest

Great Service Overall the interacting with Houston's service representative and repairing vehicle in a timely matter was great! The only concerns I had was with the Overall the interacting with Houston's service representative and repairing vehicle in a timely matter was great! The only concerns I had was with the durability and dependability of the vehicle itself. The 2015 GMC Sierra Denali was purchased December 2015. After only 3700 miles the new vehicle transmission went out and left me stranded in Houston (I was there for the weekend and had to return to work but the truck was not ready until Wednesday). I thank God that the warranty covered the replacement of the transmission, but I was at an inconvenience in trying to get my truck back home to Louisiana. Houston dealership could not help me and the dealership in Louisiana where vehicle was purchased wanted to charge me $350.00 so someone could pickup in Houston and drive back (not transport back) to Louisiana. I felt a better option should have been available since manufacturer was at fault (defected transmission). Thanks to staff of Sterling McCall Buick GMC of Houston for making this experience positive . More