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Group 1 GMC Southwest
Houston, TX
471 Reviews
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Showing 471 reviews
June 19, 2025
I recently purchased a car through Jay and the experience was smooth from start to finish. Jay was knowledgeable, patient, and genuinely listened to what I was looking for. No pressure, no pushy tactics—just was smooth from start to finish. Jay was knowledgeable, patient, and genuinely listened to what I was looking for. No pressure, no pushy tactics—just clear communication and honest guidance. I felt well-informed throughout the process and ended up with a car I truly love. Highly recommend Jay for the car presentation and Brittany for follow ups! More
by AJdatme
Employees Worked With
Jay, Brittany, Luis Guerra
June 16, 2025
I had a really disappointing experience at Sterling McCall GMC. I initially spoke with a young guy named Johnathan who constantly overtalked me and didn’t seem interested in listening to what I actuall McCall GMC. I initially spoke with a young guy named Johnathan who constantly overtalked me and didn’t seem interested in listening to what I actually wanted. They gave me numbers on one truck, but I didn’t like that particular vehicle, so I started working with someone else named Floyd. He gave me numbers on a different truck, which was fine, and after a few days of back-and-forth—mostly because they kept texting me—I started thinking more seriously about the deal. At one point, I had three different people texting me, all pushing me to come in and buy the truck. I have the texts to prove it. Eventually, I got the numbers down to where I wanted them, but only after asking them to remove several add-ons I didn’t need. Be aware—they’ll throw in extra items to increase the price, so watch the numbers very closely when dealing with these salespeople. On top of that, Johnathan completely stopped responding to my texts. I had to call the finance guy directly. He looked at the numbers and—keep in mind, we had already been approved through GMC—realized something wasn’t adding up. He called them back, and then I was told they couldn’t sell me the truck after all. I hope this feedback reaches the owner, because this was one of the most frustrating dealership experiences I’ve ever had. I will never shop at Sterling McCall GMC again. More
by lsebren385
Employees Worked With
Johnathan, Floyd, Luis Guerra
June 13, 2025
Carlos gave GREAT service today! I will definately return. Loved the video from technicians. Good trustworthy service is hard to find. This is the service i receive everytime I visi I will definately return. Loved the video from technicians. Good trustworthy service is hard to find. This is the service i receive everytime I visit. More
by dholman
Employees Worked With
Carlos, Luis Guerra
