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Group 1 GMC Southwest

Houston, TX

4.4
471 Reviews

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 471 reviews

May 31, 2025

Keith was great, very knowledgeable of the vehicles I looked at. Zach kept me close to my budget, until I got to the finance manager, he did his job, lol. Overall, great staff. I’ll be back in 3 years. More

by j.bridges03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Mack, Luis Guerra
May 30, 2025

The attention was great, and the prices are affordable, I was looking for a new car in different places and they match what I need !! More

by Francisco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhonatan labrada
Jun 01, 2025 -

Group 1 GMC Southwest responded

Hello Francisco, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2025

Charge me $800 TRUCK doing the same thing didn’t fix anything !!!! Just because I’m a woman they mess over me !!!! took my payment TRUCK doing the same thing🥲😕 More

by milliewhite45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
May 30, 2025 -

Group 1 GMC Southwest responded

We’re sorry to hear you’re still feeling frustrated, and we truly understand how important it is to feel confident in your repairs. Our team has spoken with you directly and worked to provide support, including discounted pricing. While some repairs were covered by your aftermarket warranty, others unfortunately were not. We’re here if you’d like to discuss further or explore any remaining options. Margarita Pochtovaya General Manager margarita@group1auto.com

May 21, 2025

I really appreciate all the help yall did excellent service high recommend this place excellent staff help you out to the right way to get your services get done thanks again More

by Erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 23, 2025 -

Group 1 GMC Southwest responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 21, 2025

The service advisor was very polite and took care of my vehicle maintenance requirements and a re-call. Very pleased with the time zi had to wait for my vehicle. More

by mando12gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fofana
May 23, 2025 -

Group 1 GMC Southwest responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 21, 2025

Fast and professional service! I got my car fixed, and it was cleaned up before I picked it up! Thanks More

by Luu Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fofana, Luis Guerra
May 23, 2025 -

Group 1 GMC Southwest responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2025

Always responsive and courteous. Service staff keeps you updated throughout the whole process and notifies you of any changes or additional service needed. More

by mdspr0420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
May 21, 2025 -

Group 1 GMC Southwest responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2025

I recently purchased a 2026 GMC Terrain Elevation from Sterling McCall GMC, and the entire experience exceeded my expectations. Debbie Roberts was exceptional throughout the process—she worked hard to fin More

by cfails1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Roberts , Luis Guerra
May 21, 2025 -

Group 1 GMC Southwest responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall GMC. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 15, 2025

It was an awesome experience. Very pleased with my Advisor. I was in and out within an one hour. More

by Jxjimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
May 18, 2025 -

Group 1 GMC Southwest responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

May 15, 2025

Waited three hours for truck repair didn’t receive any updates from service advisor. Had to go find somebody when my truck was ready so I can leave. More

by Irintauriac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Guerra
May 23, 2025 -

Group 1 GMC Southwest responded

We’re sorry to hear about the lack of communication during your visit. That’s not the experience we aim to provide. Please feel free to reach out to our Service Director, Craig Robinson, at crobinson2@group1auto.com so we can address this and improve moving forward. Margarita Pochtovaya General Manager

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