Group 1 Honda Kingwood

I love the friendliness and service they always provide! I always go to the same branch because of their excellent service and the great help they offer in explaining everything precisely. I always go to the same branch because of their excellent service and the great help they offer in explaining everything precisely. More

Good service would definitely come back service my car here. Person waited on me excellent. here. Person waited on me excellent. More

Wonderful service very pleasant the employees are very helpful. I would definitely come back again. helpful. I would definitely come back again. More

Very friendly and helpful. They made sure we had all the information we needed about the car we wanted and made us feel comfortable about our purchase. They made sure we had all the information we needed about the car we wanted and made us feel comfortable about our purchase. More

Eddie at Group 1 Honda was absolutely wonderful! He kept me informed, communicated clearly, and went above and beyond to help me get my engine repairs covered under the recall/warranty. He was profe He kept me informed, communicated clearly, and went above and beyond to help me get my engine repairs covered under the recall/warranty. He was professional, kind, and genuinely cared about helping me. Thank you, Eddie, for such a great experience! More

Highly recommend Carlo and Eddie as they were great advisors and help us all the time with our cars appointment but specially this time that we need to exchange our tires with new one. advisors and help us all the time with our cars appointment but specially this time that we need to exchange our tires with new one. More

Good customer service good communication kwick and fast service and excellent satisfaction and reasonable price for all maintenance work Thanks service and excellent satisfaction and reasonable price for all maintenance work Thanks More

Great , fast and reliable service. I definitely recommend it. The time they take to fix your automobile is worth waiting for. I definitely recommend it. The time they take to fix your automobile is worth waiting for. More

Their service department is excellent. All of the service representatives are courteous, kind and informative. All of the service representatives are courteous, kind and informative. More

I brought my vehicle to Group 1 Sterling McCall Honda in Kingwood for new tires, an oil change, and recall work. During the visit, I agreed to an additional alignment that was recommended by the service dep Kingwood for new tires, an oil change, and recall work. During the visit, I agreed to an additional alignment that was recommended by the service department and paid for a service package that included a tire rotation and car wash. Unfortunately, I was disappointed with the experience. The service took much longer than expected, my vehicle was not washed, and I was not provided any documentation showing that the alignment was completed. When customers pay for services, there should be clear proof that the work was performed. The lack of documentation makes it difficult to have confidence that all recommended maintenance and fluid services were actually completed. Overall, I left dissatisfied with the service department and feel there is significant room for improvement in communication, documentation, and quality control. More