Group 1 Honda Kingwood
Kingwood, TX
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The service advisor team did a great job in servicing my Pilot during a very busy time. I was kept informed and was provided a loaner during the time of service. The service drive manager and service direct Pilot during a very busy time. I was kept informed and was provided a loaner during the time of service. The service drive manager and service director were great in making sure things were moving forward. More
Everyone is so professional, from the time I'm greeted at my vehicle and the salesperson lesson to my concerns, to the technician explaining the recommendations for my ridgeline. The prices are very reasonab my vehicle and the salesperson lesson to my concerns, to the technician explaining the recommendations for my ridgeline. The prices are very reasonable. Sterling McCall Honda is a great place to get your automobile needs addressed. More
Bad and poor quality service. Regret maintaining my Odyssey thru them. They don’t do a thorough job. They miss something and use that to fleece the customer for their mistakes. Regret maintaining my Odyssey thru them. They don’t do a thorough job. They miss something and use that to fleece the customer for their mistakes. More
Customer service is excellent! I called their phone number to make an appointment, set an appointment date and then received timely text message reminders for my appointment. I s I called their phone number to make an appointment, set an appointment date and then received timely text message reminders for my appointment. I scheduled my CRV for an oil change and tire rotation. At the appointment time, I was greeted by Max, he proceeded to process my CRV for the service work. Throughout the service process I was bled to track the progress nd also received an alert update regarding the inspection of my CRV. You can approve or decline my or all of the additional recommendations for work. NO PRESSURE! I was told the process would take about 1.5 hours to complete. They finished in 1.25 hours and they even wasted and vacuumed the CRV. The final result and price was as quoted…no surprises! Will continue to give them my patronage. More
Been servicing my Honda here under prior dealership name for 5 years. My only complaint is the pricing for the front facing camera was $500 over what is available at most OEM parts dealers online. Not h for 5 years. My only complaint is the pricing for the front facing camera was $500 over what is available at most OEM parts dealers online. Not happy with parts price but otherwise, they did a good job so far. More


