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Group 1 Honda Kingwood

Kingwood, TX

4.8
1,324 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 1,324 reviews

May 29, 2026

The service advisor team did a great job in servicing my Pilot during a very busy time. I was kept informed and was provided a loaner during the time of service. The service drive manager and service direct More

by CBurgos
Recommend Dealer
Yes
Employees Worked With
Keisha Clark, Joseph Aguirre, Frank Isede, Kim Eddy
May 30, 2026 -

Group 1 Honda Kingwood responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2026

Everyone is so professional, from the time I'm greeted at my vehicle and the salesperson lesson to my concerns, to the technician explaining the recommendations for my ridgeline. The prices are very reasonab More

by orangesunset6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Balite
May 30, 2026 -

Group 1 Honda Kingwood responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2026

I love this service department! Max one of the service advisor is the best! Have been my service go to for about 8yrs now More

by Tifnik23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
May 30, 2026 -

Group 1 Honda Kingwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2026

Received great service and everything was done in a timely manner. Good customer service experience. More

by nubianwll1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 28, 2026 -

Group 1 Honda Kingwood responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

May 24, 2026

Good service. I really appreciate it that I got my car back washed and vacuum cleaned. More

by hmlin200811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher El
May 25, 2026 -

Group 1 Honda Kingwood responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2026

Bad and poor quality service. Regret maintaining my Odyssey thru them. They don’t do a thorough job. They miss something and use that to fleece the customer for their mistakes. More

by siva_777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel
May 27, 2026 -

Group 1 Honda Kingwood responded

Thank you for your feedback. I recently tried reaching out and left a voicemail, as I was disappointed to read your review. We have serviced your 2014 Odyssey for quite some time, and I always felt we had maintained a transparent and trusting relationship throughout your visits with us. I apologize if there was any misunderstanding or if we failed to meet your expectations during your most recent visit. Providing clear communication, thorough inspections, and quality workmanship is always our goal. I would appreciate the opportunity to speak with you directly so I can better understand your concerns and review the situation further. Please feel free to contact me at your convenience at 281-915-6353 or josephaguirre@group1auto.com. Thank you again for your business and many years of trust in our team. Joseph Aguirre Service Director

May 21, 2026

Customer service is excellent! I called their phone number to make an appointment, set an appointment date and then received timely text message reminders for my appointment. I s More

by gbuonviri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max rate five stars
May 23, 2026 -

Group 1 Honda Kingwood responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2026

Very courteous and professional people and good service. Very explainitory. Nice people, nice show room. More

by JT69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Balite
May 22, 2026 -

Group 1 Honda Kingwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Honda Kingwood! We are always more than happy to assist you if anything else comes up. Take care!

May 16, 2026

The wait wasn't long in dropping off my car. Im hoping to have same experience again. More

by teamfriels
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
May 22, 2026 -

Group 1 Honda Kingwood responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2026

Been servicing my Honda here under prior dealership name for 5 years. My only complaint is the pricing for the front facing camera was $500 over what is available at most OEM parts dealers online. Not h More

by dnodoz1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Ybarra
May 22, 2026 -

Group 1 Honda Kingwood responded

Thank you for taking the time to leave us a review! We appreciate your loyalty and apologize for any inconvenience caused by our pricing. We strive to provide top-notch service and will continue to work on offering competitive pricing. Thank you for choosing us for your Honda's service needs!

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