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Group 1 Honda Kingwood

Kingwood, TX

4.8
1,324 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 1,324 reviews

May 15, 2026

The service rep, Jessie Ybarra, was great. Jessie is very accommodating and kept me informed throughout the whole process. More

by docpawpaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Ybarra, Frank Isede
May 16, 2026 -

Group 1 Honda Kingwood responded

Hi, we're happy you found Jessie to be so supportive during your experience here at Group 1 Honda Kingwood. If you have any further questions, please give us a call. We're always happy to help!

May 15, 2026

The workers take time to explain the work being done and they’re extremely helpful. More

by Travis.king03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher, Frank Isede, Kim Eddy
May 16, 2026 -

Group 1 Honda Kingwood responded

Hi Travis, we're happy you found our staff to be so supportive during your experience here at Group 1 Honda Kingwood. Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2026

Great, friendly service. The service work was performed on time. The shuttle service to and from my house was very helpful. More

by dgblake71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Molina
May 14, 2026 -

Group 1 Honda Kingwood responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2026

Service was great today. Just wish they would remember to return the driver seat to the position they received it at. I'm 5'8" and the drivers there must all be 5' because m More

by fuchsialn86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Ybarra
May 14, 2026 -

Group 1 Honda Kingwood responded

Thank you for your positive feedback about our service, it means a lot to us! We apologize for the inconvenience with the driver seat and have taken note to remind our team to make sure it is returned to its original position next time. We appreciate your business and hope to see you again soon!

May 12, 2026

I’ve noticed a lot has changed in the service department since my last visit. My previous experience wasn’t great, but this time around things were much better. Communication, service, and overall delivery More

by Bunnyfrog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha
May 14, 2026 -

Group 1 Honda Kingwood responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Honda Kingwood! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2026

I already wrote my review. I left quite unsatisfied. Please work on your customer service, including reviews. More

by dianesdesigns22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Look it up
May 14, 2026 -

Group 1 Honda Kingwood responded

Diane, Thank you for your feedback. I recently tried calling you but was unable to reach you. I sincerely apologize that we fell short in delivering the level of customer service you deserve. This is not how we want our customers to feel after visiting us. If you could spare a moment, I would truly appreciate the opportunity to discuss your experience further so we may learn from it and improve. Thank you again for your time, business, and feedback. 281-915-6353 or josephaguirre@group1auto.com Joseph Aguirre Group 1 Honda Kingwood

May 09, 2026

I have purchased vehicles and service for the last 25 years because the service department personnel do honest work for honest pay. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
vickii
May 15, 2026 -

Group 1 Honda Kingwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2026

Excellent service always provided; great communication, timeliness, and courtesy. Very satisfied with this dealership. Recommend! More

by Lafarquhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Castro
May 15, 2026 -

Group 1 Honda Kingwood responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2026

Here’s a polished version of your message with a smooth, professional tone: From the moment I arrived for my routine maintenance, the service I received was exceptional. I was welcomed with friendly smil More

by Tonya M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo
May 14, 2026 -

Group 1 Honda Kingwood responded

Hi Tonya, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 02, 2026

Mr. Carlo is a great, service adviser he help me with anything I need to get my car fixed and he always had me updated on the service recommend this dealership is one of the best I have gone More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo b, Kim Eddy
May 14, 2026 -

Group 1 Honda Kingwood responded

Hi Mario, thank you for your kind review; we are happy to pass your comments to Carlo here at Sterling McCall Honda! We are always more than happy to assist you if anything else comes up. Take care!

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