Group 1 Hyundai Southwest Houston

Great service as always. Caleb is always great helpful and Techs do a nice job. Caleb is always great helpful and Techs do a nice job. More

It's fine, as always. It seems to be what I needed, just like the vehicle maintenance. It seems to be what I needed, just like the vehicle maintenance. More

Fully satisfied. Tevin customer service was great, he made sure everything was taken care of. Tevin customer service was great, he made sure everything was taken care of. More

I arrived a few minutes early and was greeted by Ivan, he verified my appointment and the purpose of the appointment. After doing his walk around my vehicle he showed me to his computer, then he checked to s verified my appointment and the purpose of the appointment. After doing his walk around my vehicle he showed me to his computer, then he checked to see if there were any recalls needing attention. He gave me an estimated time for completion. During my visit he kept me updated on the progress and covered with me the service recommendations, with no pressure, which I really appreciate. My car was returned to me well within the time expected and he again verified everything that had been completed. This was my third time visiting for service and I must say that it is really refreshing to be given accurate information and to receive frequent communication. I am very happy with the service I received today. More

Fast and friendly service with good communication from mark my advisor. Also washed and vacuumed my car and debit look brand new. mark my advisor. Also washed and vacuumed my car and debit look brand new. More

Jon C. and Luis in the service department were amazing! So quick, professional, upbeat, and knowledgeable. They really went above and beyond. They answered and Luis in the service department were amazing! So quick, professional, upbeat, and knowledgeable. They really went above and beyond. They answered my questions and even provided additional information to questions I didn’t know I should have been asking. I will never go anywhere else! More

I brought my vehicle in believing it was still under warranty, only to find out it’s supposedly limited to the first owner. This policy was not clearly explained upfront. The lack of clear communication warranty, only to find out it’s supposedly limited to the first owner. This policy was not clearly explained upfront. The lack of clear communication caused unnecessary frustration and inconvenience. More