Group 1 Hyundai Southwest Houston

The service advisor and the technician were very focused and thorough. In their diagnosis of the problem. and thorough. In their diagnosis of the problem. More

It was my first visit. I had an oil change w/tire rotations. Overall it was a good experience. I arrived a few minutes before 7 am and was out by 9:30 am. They were very bu I had an oil change w/tire rotations. Overall it was a good experience. I arrived a few minutes before 7 am and was out by 9:30 am. They were very busy. The wait seemed a little long for being the first appointment of the morning but it seems the service guys were telling everyone it would be about a two hour wait. More

My first visit, I didn’t receive good customer service. The experience made me stressed, and I felt forgotten about. However, my second visit was awesome!! Mark was attentive and gave me great customer ser The experience made me stressed, and I felt forgotten about. However, my second visit was awesome!! Mark was attentive and gave me great customer service!! He is professional, kind, thorough, and knowledgeable. He made me feel like I was important. More

Great location and customer service! Friendly atmosphere and no sales pressure. Shelby has done an excellent job! Friendly atmosphere and no sales pressure. Shelby has done an excellent job! More

My schedule maintenance was done professionally and in a timely manner. The service advisor Preston, was great in explaining everything that was needed to be done and a estimate on how long it would take. timely manner. The service advisor Preston, was great in explaining everything that was needed to be done and a estimate on how long it would take. More

Service was quick and on time recommend others to go here if you need service on your car! here if you need service on your car! More

It was Great but I don’t like that I’m forced to write 15 words. Less great now , I don’t even want to do this survey but I’m nice words. Less great now , I don’t even want to do this survey but I’m nice More

Cedric is exceptional! He walks your car through the service process and keep you updated. He pays attention to the details and goes above the extra mile. He walks your car through the service process and keep you updated. He pays attention to the details and goes above the extra mile. More

I’ve always had a good experience here. Preston, with the cool last name, was my service advisor. Even though he was extremely busy getting one customer in and another out, he did a good Preston, with the cool last name, was my service advisor. Even though he was extremely busy getting one customer in and another out, he did a good job keeping me informed. I prefer to go to the dealership because they will know whether or not if there is a recall for my car; they do a thorough inspection. More