Group 1 Hyundai Southwest Houston

Caleb gave me a detailed list of service that needed to be performed and parts that needed to be replaced. He was able to answer every question I asked. His knowledge made me feel like I was in good hand be performed and parts that needed to be replaced. He was able to answer every question I asked. His knowledge made me feel like I was in good hands. More

Easy to make appt. It’s a very busy dealership but the Svc people are always friendly. It’s a very busy dealership but the Svc people are always friendly. More

Though the initial wait time to turn your car over for an oil change was fairly quick. I was there 4+ hrs just for an oil change. Thats ridiculous! oil change was fairly quick. I was there 4+ hrs just for an oil change. Thats ridiculous! More

Services completed in a timely manner however failed to attach the next service sticker on the inside of the windshield. Also the headlights setting was not switched back to auto attach the next service sticker on the inside of the windshield. Also the headlights setting was not switched back to auto More

Aeneas was very professional and kept me informed at all times with my units thanks times with my units thanks More

Good service from the service department on my first service visit. I was in and out pretty fast service visit. I was in and out pretty fast More

Alex was my sales person I had Great car-buying experience! The staff was friendly, professional, and helpful. The process was smooth, transparent, and stress-free. I would definitely recommend thi experience! The staff was friendly, professional, and helpful. The process was smooth, transparent, and stress-free. I would definitely recommend this dealership. More

Taylor did an amazing job getting my car serviced. He was professional and helpful with my questions and concerns. He was professional and helpful with my questions and concerns. More

We were assisted by Anthony, who was really helpful and accomodating. Definitely recommending this dealer. accomodating. Definitely recommending this dealer. More

I had an absolutely fantastic experience purchasing my car! From beginning to end, the entire process was smooth, easy, and genuinely enjoyable. A huge part of that was thanks to Thomas, who was exception car! From beginning to end, the entire process was smooth, easy, and genuinely enjoyable. A huge part of that was thanks to Thomas, who was exceptional to work with. Thomas was professional, knowledgeable, patient, and never made me feel pressured or rushed. He took the time to answer all my questions, explained everything clearly, and made sure I felt completely comfortable with my decision. His friendly personality and attention to detail made what can sometimes be a stressful experience feel effortless. I truly felt that Thomas cared about making sure I was happy with my purchase rather than simply making a sale. That level of customer service is hard to find these days. I absolutely love my new car and couldn't be happier with the entire experience. Thank you, Thomas, for going above and beyond! I would highly recommend asking for him if you're looking for a great car-buying experience. Five stars all the way! More