Group 1 Hyundai Southwest Houston

I went to the dealership for an oil change. I had made an appointment online. Mr.Cedric was my advisor.He provided excellent customer service. I added two services that I needed. I had made an appointment online. Mr.Cedric was my advisor.He provided excellent customer service. I added two services that I needed. More

They were great. Sebastian who took care of em was really nice and professional and took care of my car really well Sebastian who took care of em was really nice and professional and took care of my car really well More

I am absolutely taken away by the amazing customer service I received here! I was completely let down by the dealership that I purchased my car from. I was met with an extreme safety issue on my vehic service I received here! I was completely let down by the dealership that I purchased my car from. I was met with an extreme safety issue on my vehicle and Taylor and his crew took the time to actually look into what the problem was in contact the proper people that were originally responsible. I don’t care how far these guys are from my house I will continue to come back to them for every single service More

Great value for trade and vehicle and a very seamless transaction. I would recommend group 1 hyubdai for anyone in the market! transaction. I would recommend group 1 hyubdai for anyone in the market! More

Caleb gave me a detailed list of service that needed to be performed and parts that needed to be replaced. He was able to answer every question I asked. His knowledge made me feel like I was in good hand be performed and parts that needed to be replaced. He was able to answer every question I asked. His knowledge made me feel like I was in good hands. More

Easy to make appt. It’s a very busy dealership but the Svc people are always friendly. It’s a very busy dealership but the Svc people are always friendly. More

Though the initial wait time to turn your car over for an oil change was fairly quick. I was there 4+ hrs just for an oil change. Thats ridiculous! oil change was fairly quick. I was there 4+ hrs just for an oil change. Thats ridiculous! More

Services completed in a timely manner however failed to attach the next service sticker on the inside of the windshield. Also the headlights setting was not switched back to auto attach the next service sticker on the inside of the windshield. Also the headlights setting was not switched back to auto More

Aeneas was very professional and kept me informed at all times with my units thanks times with my units thanks More

Good service from the service department on my first service visit. I was in and out pretty fast service visit. I was in and out pretty fast More