Group 1 Hyundai Southwest Houston

Great customer service and gave us a great deal. Recommend to all my friends and families. Recommend to all my friends and families. More

Good people to work with. Didn't try to lead me a different direction. Will recommend Didn't try to lead me a different direction. Will recommend More

I am satisfied with the service here. Donhan Murrell is the best. Kind, professional and wonderful. Donhan Murrell is the best. Kind, professional and wonderful. More

I came in expecting to spend at least 2 hours for service. I was pleasantly surprised when my service was done in less than an hour and a half! The staff was courteous, efficient and professional. T service. I was pleasantly surprised when my service was done in less than an hour and a half! The staff was courteous, efficient and professional. Thanks! More

Everything was great, fast, informative and polite. Excellent service from Service advisor Don. Very helpful Excellent service from Service advisor Don. Very helpful More

All of my dealing with the dealership have been very professional and attentive and helpful. professional and attentive and helpful. More

FIRST AND FOREMOST, ADAM AND DAVID UNDERSTOOD OUR FAMILY SITUATION FROM BEGINNING TO END. THEY KEPT US TOP OF MIND, THEN CLOSED THE DEAL. “ANOTHER DEAL MADE, 2 SOULS MADE HAPPY”! THANK Y’ALL, DONALD SITUATION FROM BEGINNING TO END. THEY KEPT US TOP OF MIND, THEN CLOSED THE DEAL. “ANOTHER DEAL MADE, 2 SOULS MADE HAPPY”! THANK Y’ALL, DONALD & JUDY JACKSON 🤗 More

Went to get a state inspection done on a Friday before Labor Day weekend. Estimated time to full service completion was 1 hour 30 mintues, which is about how long it took. Jon and Frank remained attentive Labor Day weekend. Estimated time to full service completion was 1 hour 30 mintues, which is about how long it took. Jon and Frank remained attentive to myself and other customers the entire time, keeping everyone up to date on what was happening to their vehicles. Only reason this isn't a 5 star review is due to the pricing for hours of labor for additional services on the vehicle. If the price could be adjusted differently or more of a discount could be applied for services, this could bring more more customers in to have their vehicles serviced regularly, i.e., quarterly or annually. More

Should be a negative took 2 hours for an oil change and tire rotation. I never seen employees work so slow. The service manager need to look at the staffing and should be fired. They just walk in circles a tire rotation. I never seen employees work so slow. The service manager need to look at the staffing and should be fired. They just walk in circles and tell you your brand new car needs maintenance thatbis recommend for a 60k vehicle. Then they don't put your equipment back in your car and don't call you to let you know. This place is terrible. More

Staff was helpful and friendly and the service seemed fairly prompt but it was expensive. fairly prompt but it was expensive. More