Group 1 Hyundai Southwest Houston

Had an appointment at 10am and they came out quick to help. Let me know how long it would take and what to expect. Sent me text messages letting me know the process. Added a few more services that I deci help. Let me know how long it would take and what to expect. Sent me text messages letting me know the process. Added a few more services that I decided to get after tech recommendations. Was out about an hour and forty five minutes. More

Service. Person was very polite and it took only 30 min for oil change and alignment. Person was very polite and it took only 30 min for oil change and alignment. More

I took my 2020 Kona for a tune-up and I had the best experience! Cedric was perfect! He took care of me and my car like I was his mother. All I can say is thank you, and he needs a raise! experience! Cedric was perfect! He took care of me and my car like I was his mother. All I can say is thank you, and he needs a raise! More

I had a broken serpentine belt Thalia me stranded. Roadside serviced delivered me to this dealership where the service agent( Mr Rodger) took of my needs of getting my car fixed to g getting me home Roadside serviced delivered me to this dealership where the service agent( Mr Rodger) took of my needs of getting my car fixed to g getting me home and back.for pick up. More

Great customer service was kept updated on vehicle by ivan Diaz. Waiting room was comfortable relaxing. ivan Diaz. Waiting room was comfortable relaxing. More

Service center is not managed professionally Nobody calls back in time when you leave a message requesting service No transportation facilities provided after dropping car for service calls back in time when you leave a message requesting service No transportation facilities provided after dropping car for service More

My experience with personnel has been quite positive. My service advisor, Ivan Diaz, was professional, attentive and kept me abreast of my service needs and the cost of same. My service advisor, Ivan Diaz, was professional, attentive and kept me abreast of my service needs and the cost of same. More

The service center had a comfortable waiting area. Staff was friendly and helpful. Will visit again. Staff was friendly and helpful. Will visit again. More

Great service from Dillon from service who provides great and excellent customer service. He values customers and excellent customer service. He values customers More

Great service, friendly staff members, very informative with information regarding my vehicle Wait time was not long. with information regarding my vehicle Wait time was not long. More