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Group 1 Hyundai Southwest Houston

Houston, TX

4.5
1,239 Reviews

10301 Southwest Fwy.

Houston, TX

77074

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Showing 1,239 reviews

July 04, 2026

Caleb took the time to listen and understand the issues with my car. Michael, the mechanic, diagnosed and fix the problems. Thanks to Caleb & Michael I’m aware of what will need replacing in the future. I More

by Alli03davila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep. Caleb, Mechanic Michael
Jul 05, 2026 -

Group 1 Hyundai Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Hyundai Southwest Houston! Please don't hesitate to reach out if there's anything additional we can do for you.

July 03, 2026

Hyundai dealer care about customer good care of the my car. The people who works there are so nice More

by Eunhee9829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Romero, Margarita Pochtovaya
Jul 05, 2026 -

Group 1 Hyundai Southwest Houston responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

July 02, 2026

The dealership was nice and clean but the wait was not exactly great. The advisor asked if I wanted to wait an additional 30-45 minutes for a carwash. I declined because I had already been there an hour a More

by ecme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Romero
Jul 06, 2026 -

Group 1 Hyundai Southwest Houston responded

Thank you for taking the time to leave us a review. We apologize for the long wait you experienced and we understand your decision to decline the additional carwash. We appreciate your feedback and will use it to improve our service.

July 02, 2026

I told several times that i purchased promotion which is $189 for 3 oil changes last september and it was my 2nd oil change but i totally ignored and charged full amount of oil change. I send text message a More

by Sungjun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
Jul 06, 2026 -

Group 1 Hyundai Southwest Houston responded

Good afternoon,   We have reached out to you to correct this oversight and have been unsuccessful in reaching you. We will continue to try to make contact with you and refund the overpayment - since the oil change was in fact covered.    Thank you,  Heather Woodyard   Service Director 713-981-3948

June 27, 2026

I've bought and sold dozens of cars in my life. This was by far the best purchase process ever thanks to Shelby and Shane! I brought in my car not even ready to trade it in and within two hours I h More

by Ed_greenstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby and Shane
Jun 29, 2026 -

Group 1 Hyundai Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 27, 2026

Dillon is the best service manager! Everything went well with Luis as my service advisor More

by laservos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon and Luis, Margarita Pochtovaya
Jun 29, 2026 -

Group 1 Hyundai Southwest Houston responded

Hello Laservos, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2026

I have been in the car business for over 40 years. One of the best dealerships in sales. No high pressure sales pitch and no mandatory add ons. Matter of fact no add ons what so ever. I bought 2 cars More

by BMW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Wilson
Jun 26, 2026 -

Group 1 Hyundai Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2026

Dillion and Jonathan were amazing! I came in for an oil change, and they took great care of my vehicle. The service was quick, professional, and my car was returned clean and looking g More

by Jidapa Ratchawong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillion , jonathan
Jun 25, 2026 -

Group 1 Hyundai Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 21, 2026

Took my car into Group 1 Hyundai southwest, Houston for periodic maintenance and safety recall, I couldn’t be happier with Mr Fredric Rodgers , he was incredibly professional, knowledgeable, and polite. se More

by Romy Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE ADVISOR: CEDRIC RODGERS
Jun 23, 2026 -

Group 1 Hyundai Southwest Houston responded

Hello Romy, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Hyundai Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2026

Great experience, fast service, will recommend service representative kept me updated throughout the process and recommended repairs More

by jongarrett777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margarita Pochtovaya
Jun 22, 2026 -

Group 1 Hyundai Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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