Group 1 Hyundai Southwest Houston
Houston, TX
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The service department is a mess. The over site on work being done is really bad. My car was there a month for bad gas. Because no one listened to the customer. “Ie” me. Two weeks and The over site on work being done is really bad. My car was there a month for bad gas. Because no one listened to the customer. “Ie” me. Two weeks and no information. And to get a loaner car would be 200.00 dollars. I for one won’t take my car back there for anything. And Hyundai should be embarrassed to have there name used on the building. 🦉 More
Everyone at the dealership was very professional and helpful. Aaron Galvan was my salesman and he was the best. He worked with me for the best deal and spent a great deal of time helping me get familiar helpful. Aaron Galvan was my salesman and he was the best. He worked with me for the best deal and spent a great deal of time helping me get familiar with all the features! I highly recommend this dealership! More
Mark Alas was very professional explained the service, fast & courteous, He did all of The explaining & was the contact from intake to final invoicing .. 💥💥💥💥💥 fast & courteous, He did all of The explaining & was the contact from intake to final invoicing .. 💥💥💥💥💥 More
Caleb took the time to listen and understand the issues with my car. Michael, the mechanic, diagnosed and fix the problems. Thanks to Caleb & Michael I’m aware of what will need replacing in the future. I with my car. Michael, the mechanic, diagnosed and fix the problems. Thanks to Caleb & Michael I’m aware of what will need replacing in the future. I appreciate their honesty and foresight since most of us work within a budget & timeline. My car works great and would recommend my Service Rep. Caleb and Mechanic Michael! More
The dealership was nice and clean but the wait was not exactly great. The advisor asked if I wanted to wait an additional 30-45 minutes for a carwash. I declined because I had already been there an hour a exactly great. The advisor asked if I wanted to wait an additional 30-45 minutes for a carwash. I declined because I had already been there an hour and a half. More
I told several times that i purchased promotion which is $189 for 3 oil changes last september and it was my 2nd oil change but i totally ignored and charged full amount of oil change. I send text message a $189 for 3 oil changes last september and it was my 2nd oil change but i totally ignored and charged full amount of oil change. I send text message and email as well but no one response. More
I've bought and sold dozens of cars in my life. This was by far the best purchase process ever thanks to Shelby and Shane! I brought in my car not even ready to trade it in and within two hours I h This was by far the best purchase process ever thanks to Shelby and Shane! I brought in my car not even ready to trade it in and within two hours I had a great offer and great financing and was out of there in my new car! More
