Group 1 Hyundai Southwest Houston
Houston, TX
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Caleb took the time to listen and understand the issues with my car. Michael, the mechanic, diagnosed and fix the problems. Thanks to Caleb & Michael I’m aware of what will need replacing in the future. I with my car. Michael, the mechanic, diagnosed and fix the problems. Thanks to Caleb & Michael I’m aware of what will need replacing in the future. I appreciate their honesty and foresight since most of us work within a budget & timeline. My car works great and would recommend my Service Rep. Caleb and Mechanic Michael! More
The dealership was nice and clean but the wait was not exactly great. The advisor asked if I wanted to wait an additional 30-45 minutes for a carwash. I declined because I had already been there an hour a exactly great. The advisor asked if I wanted to wait an additional 30-45 minutes for a carwash. I declined because I had already been there an hour and a half. More
I told several times that i purchased promotion which is $189 for 3 oil changes last september and it was my 2nd oil change but i totally ignored and charged full amount of oil change. I send text message a $189 for 3 oil changes last september and it was my 2nd oil change but i totally ignored and charged full amount of oil change. I send text message and email as well but no one response. More
I've bought and sold dozens of cars in my life. This was by far the best purchase process ever thanks to Shelby and Shane! I brought in my car not even ready to trade it in and within two hours I h This was by far the best purchase process ever thanks to Shelby and Shane! I brought in my car not even ready to trade it in and within two hours I had a great offer and great financing and was out of there in my new car! More
I have been in the car business for over 40 years. One of the best dealerships in sales. No high pressure sales pitch and no mandatory add ons. Matter of fact no add ons what so ever. I bought 2 cars One of the best dealerships in sales. No high pressure sales pitch and no mandatory add ons. Matter of fact no add ons what so ever. I bought 2 cars from them within the last 6 months and both times was a wonderful experience. More
Dillion and Jonathan were amazing! I came in for an oil change, and they took great care of my vehicle. The service was quick, professional, and my car was returned clean and looking g I came in for an oil change, and they took great care of my vehicle. The service was quick, professional, and my car was returned clean and looking great. Everyone was friendly and helpful. Thank you for making the experience easy and enjoyable. Highly recommend Group 1 Hyundai Southwest Houston! 🚗✨ More
Took my car into Group 1 Hyundai southwest, Houston for periodic maintenance and safety recall, I couldn’t be happier with Mr Fredric Rodgers , he was incredibly professional, knowledgeable, and polite. se periodic maintenance and safety recall, I couldn’t be happier with Mr Fredric Rodgers , he was incredibly professional, knowledgeable, and polite. sent me a video update of the inspection, which made the whole process completely transparent.even if it was a Saturday and they were extremely busy, got the car back in reasonable time.The final bill was exactly what was quoted, with no surprise charges. He explained what are the jobs carried out and what is left in recall because of parts back order.Great service—thank you Cedric and team! More
