Back

Group 1 Hyundai Southwest Houston

Houston, TX

4.5
1,239 Reviews

10301 Southwest Fwy.

Houston, TX

77074

Directions

By Type

Showing 1,239 reviews

June 18, 2026

I was helped expeditiously, watched a movie while getting scheduled car maintenance, oil filters changed More

by Julia2crna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 22, 2026 -

Group 1 Hyundai Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 18, 2026

Cedric was great and very helpful and cooperative during the visit. Best in the market More

by daanishnayani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
Jun 20, 2026 -

Group 1 Hyundai Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Hyundai Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2026

Hyundai gives great service and inform me of things that need to be updated on my vehicle. More

by roderickmitchell19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Rodgers is a great advisor.
Jun 17, 2026 -

Group 1 Hyundai Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team. Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2026

My service advisor. Tevin Jones was very professional and helpful with my tire replacement and service needs. More

by Jmarcoe352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Joned
Jun 14, 2026 -

Group 1 Hyundai Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

June 11, 2026

Caleb was a professional service advisor & coordinated & communicated the services I needed. It was great- the dealership offers text & call options! Caleb was readily available to help. A huge perk offered More

by Sb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Manuel
Jun 14, 2026 -

Group 1 Hyundai Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Hyundai Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2026

I waited over 3 hrs for a standard inspection. A bit disappointed. Why so long? More

by dcarlson1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Have no idea - don’t remember
Jun 06, 2026 -

Group 1 Hyundai Southwest Houston responded

Thank you for your feedback. I apologize for the extended wait time during your service visit. A standard inspection should not have taken that long without clear communication along the way. We understand your disappointment, and I will be reviewing this with our team so we can improve both our service time and updates to our customers. We appreciate you choosing Group 1 Hyundai Southwest Houston and hope to provide a better experience on your next visit. Thank you, Heather Woodyard Service Director 713-981-3948

June 01, 2026

The service advisor and the technician were very focused and thorough. In their diagnosis of the problem. More

by fmumatta2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Jones
Jun 04, 2026 -

Group 1 Hyundai Southwest Houston responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2026

It was my first visit. I had an oil change w/tire rotations. Overall it was a good experience. I arrived a few minutes before 7 am and was out by 9:30 am. They were very bu More

by stephaniejordan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
Jun 03, 2026 -

Group 1 Hyundai Southwest Houston responded

Thank you for choosing our business for your recent oil change and tire rotation! We apologize for any delays you may have experienced, but we are happy to hear you had an overall good experience. We appreciate your patience and hope to see you again for your next service.

May 28, 2026

My first visit, I didn’t receive good customer service. The experience made me stressed, and I felt forgotten about. However, my second visit was awesome!! Mark was attentive and gave me great customer ser More

by guidrydenise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
May 30, 2026 -

Group 1 Hyundai Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Hyundai Southwest Houston! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2026

Great location and customer service! Friendly atmosphere and no sales pressure. Shelby has done an excellent job! More

by albertng97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby and Christi
May 30, 2026 -

Group 1 Hyundai Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

...
6
...