Group 1 Hyundai Southwest Houston
Houston, TX
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Caleb was a professional service advisor & coordinated & communicated the services I needed. It was great- the dealership offers text & call options! Caleb was readily available to help. A huge perk offered communicated the services I needed. It was great- the dealership offers text & call options! Caleb was readily available to help. A huge perk offered by the company was complementary transportation to & from my residence. They completed the services I needed & took care of the safety updates for my vehicle make/year as recommended by the company. Group 1 Hyundai Southwest Houston is a cut above the rest! More
It was my first visit. I had an oil change w/tire rotations. Overall it was a good experience. I arrived a few minutes before 7 am and was out by 9:30 am. They were very bu I had an oil change w/tire rotations. Overall it was a good experience. I arrived a few minutes before 7 am and was out by 9:30 am. They were very busy. The wait seemed a little long for being the first appointment of the morning but it seems the service guys were telling everyone it would be about a two hour wait. More
My first visit, I didn’t receive good customer service. The experience made me stressed, and I felt forgotten about. However, my second visit was awesome!! Mark was attentive and gave me great customer ser The experience made me stressed, and I felt forgotten about. However, my second visit was awesome!! Mark was attentive and gave me great customer service!! He is professional, kind, thorough, and knowledgeable. He made me feel like I was important. More
