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Group 1 Hyundai Southwest Houston

Houston, TX

4.5
1,134 Reviews

10301 Southwest Fwy.

Houston, TX

77074

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Showing 1,134 reviews

September 27, 2025

Great service, friendly staff members, very informative with information regarding my vehicle Wait time was not long. More

by lex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Rodgers
Sep 29, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

September 24, 2025

My AC blower motor got damage after i got oil change from sterling mccall hyundai. Very disappointed. More

by Sungjun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan diaz
Sep 27, 2025 -

Group 1 Hyundai Southwest Houston responded

Thank you for sharing your feedback. This is the first time we are hearing about your AC blower motor concern following your recent oil change visit. We take this very seriously and will be reaching out to you today to better understand the situation and see what we can do to address and rectify the issue. We truly value you as a customer and appreciate you choosing Group 1 Hyundai Southwest. Our goal is always to ensure your confidence in our service and provide the best possible care for your vehicle. Thank you, Heather Woodyard Service Director 713-981-3948

September 23, 2025

I went in with the details of what I wanted and the price I would pay. Both things were met. Shane was very helpful and worked with me on the price and trade in. More

by sangarp
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Shane 5 stars
Sep 25, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Hyundai.We hope you have a great day!

September 23, 2025

Excellent in performance and clean has good customer friendly environment and friendly staff members r More

by Usoroh Emmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel , Frank Galan
Sep 25, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

September 19, 2025

I worked with Molly and she made the process super easy and relaxing! She was very transparent and was able to get me a brand new car!!! Thank you so much Molly for your great customer service and making t More

by dreaalowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Molly !! , Frank Galan
Sep 21, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with Molly! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2025

The dealership has star quality. It has all the amenities that makes customers feel welcome.i was greeted with a huge smile from the service agent, Mr. Cedric. More

by robby147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric, Frank Galan
Sep 16, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2025

A good experience when dealing with Cedric and the employees in the service department area. More

by undo_invites35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
Sep 15, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to Cedric here at Sterling McCall Hyundai! Thank you again, and have a fantastic day!

September 11, 2025

Very disappointed, didn't receive the treatment I expected. Carelessness, broken promises, I'm just so done with this dealership. More

by us_software
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank Galan
Sep 12, 2025 -

Group 1 Hyundai Southwest Houston responded

am sorry to learn that you were not satisfied with your experience. Please contact me directly to discuss in detail as I am sure that we can resolve the issue. Maurice Caraway General Manager mcaraway@group1auto.com 713.981.3952

September 10, 2025

Sam and his boss were very good to deal with. I had went to a different dealer before and the way Sterling McCall treated me was exceptional, a lot better than the previous dealer. More

by dawndeboe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel, Frank Galan
Sep 12, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2025

I am extremely disappointed with my recent experience at your dealership. I purchased a 2013 Hyundai Sonata Hybrid. Within hours of driving the vehicle home, the ABS warning light appeared, accompanied More

by nicholas_m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam
Sep 11, 2025 -

Group 1 Hyundai Southwest Houston responded

Nicholas, I regret to learn that you are having problems with your vehicle. Please contact me directly as I am confident that we can work towards a resolution. Thanks, Maurice Caraway General Manager mcaraway@group1auto.com 713.981.3952

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