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Group 1 Mazda Denton

Denton, TX

4.8
1,620 Reviews
Group 1 Mazda Denton believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,620 reviews

January 19, 2026

January 19, 2026; 11:20am. Visited the dealer with interest in purchasing two new vehicles. Drove thru the parking lot and stopped next to the vehicle I am interested (MX- More

by J.cab
Recommend Dealer
No
Employees Worked With
Nobody attended me
Jan 22, 2026 -

Group 1 Mazda Denton responded

We sincerely apologize for your experience , you should have been greeted and assisted , and we clearly missed the mark during your visit . This is not the level of service we expect to provide, and we are addressing this internally. If your open to it, I'd appreciate the opportunity to speak with you directly and see if we can make this right. Thank you for your feedback. Best, Kal Erakat General Manager 940-489-7080

January 17, 2026

Repetes upselling of the fuel induction service, which is kind of frustarting - this is not a mandatory service by mazda, but still they keep this service in the zone, meaning a mandatory service More

by reddylokesh514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
donot want to disclose the namr
Jan 20, 2026 -

Group 1 Mazda Denton responded

Thank you for taking the time to leave your feedback. Were sorry to hear about your experience and understand your concern regarding the fuel induction service.    This service is optional, and we regret that it felt otherwise. We are addressing this internally to ensure clearer communication and a better overall service experience in the future.   We appreciate you bringing this to our attention and hope to have the opportunity to serve you again under better circumstances.   Best,     Kal Erakat General Manager kerakat@Group1Auto.com

January 16, 2026

They do great job keeping my car maintained. Always friendly. And they have free snacks. More

by corgibird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front help
Jan 20, 2026 -

Group 1 Mazda Denton responded

Hi, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

January 14, 2026

I came to the dealership late in the evening looking to purchase a car left layer on with the car I wanted without the usual hassle More

by wealthyn1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kentucky Ulrich
Jan 15, 2026 -

Group 1 Mazda Denton responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2026

Denton Mazda had been my goto Dealership when it comes to buying and servicing my Mazda for the past five years. Today, I had scheduled maintenance done on my car. Ms. Alessandra was my service professional. More

by AlanEKerber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandra
Jan 15, 2026 -

Group 1 Mazda Denton responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2026

I appreciate the Group 1 Denton Mazda service team. I’ve purchased 2 CX-5s from them and continue to service my cars there as well. On my last visit I was dealing with an engine light and needed a diag More

by rachelforester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, John, Madi
Jan 09, 2026 -

Group 1 Mazda Denton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Mazda Denton. Thank you, and have a fantastic day!

December 28, 2025

My experience with Denton Mazda dealer was 100% positive. thank you to Madi and Derrick to be nice. More

by rafaelcapo04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick and Madi
Dec 30, 2025 -

Group 1 Mazda Denton responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2025

Chris Garner was outstanding to work with as was everyone else. I will definitely shop here again as well as recommend to anyone interested in a Mazda. More

by Hastingsbike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Garner
Dec 24, 2025 -

Group 1 Mazda Denton responded

Hi, we're happy you found Chris to be so supportive during your experience here at Group 1 Mazda Denton. We are always more than happy to assist you if anything else comes up. Take care!

December 20, 2025

Great Mazda dealership. Owned by one of the best car groups in the world, Group 1 Auto. More

by Fricks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Selby
Dec 21, 2025 -

Group 1 Mazda Denton responded

Hi, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

December 18, 2025

This is the most incompetent dealership I have ever bought from. Do not go there. More

by tonna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave, Chris Turner, Chris Garner, Jay Odom
Dec 21, 2025 -

Group 1 Mazda Denton responded

Hi Tonna, Were sorry to hear about your experience and appreciate you bringing this to our attention, This is not the level of service we strive to provide. We would like the opportunity to learn more and address your concerns, id like to make this right. Please reach out to me directly at your convenience so we can resolve this. Best, Kal Erakat General Manage 940-489-7080

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