Group 1 Nissan Cedar Park
Cedar Park, TX
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I was very disappointed this time that I took my vehicle, 2023 Rouge that I bought new, in to get one of the tires that had a nail in it either fixed or possibly purchase another tire. I had just bought bra 2023 Rouge that I bought new, in to get one of the tires that had a nail in it either fixed or possibly purchase another tire. I had just bought brand new all four tires in November 26, 2025. At that time my car only had a little over 16,258 miles on it. I was surprised that the dealership said I needed all four tires replaced with my vehicle having such low mileage. I trusted their advice and purchased all four. Today, 3/24/2026 They were unable to fix my tire because an instrument they use for changing tires was not working and they were waiting on some parts to come in, however, I did.have my oil changed. Shortly after they changed my oil I had a message sent via text stating that IMMEDIATE ATTENTION was needed to be done: brake fluid exchange at $139.95; cabin air filter replacement at $94.95, which I did agreed to on the text, but shortly afterwards told them I would want to wait, which I was informed that it was too late. They were already doing it. I did not elect to have the fuel injection cleaning service at $249.95. Normally when they have additional work to be done on the vehicle, the service person will come and explain to me what is going to be done and why it is necessary; this time I did not get that courtesy. By the time I finished with getting my oil changed and some of the work done I left paying $397.15. Mileage on my vehicle is 18,405 miles as of today. I don’t understand why it has needed so much work each time I take it in. I am very careful with my vehicle. It has not been in any accidents and I take it to the dealership to get work done when needed. Last time I had the oil changed I had to take it back in because it had not been done correctly, and the oil was leaking underneath my vehicle. The dealership.did an additional oil change and did not charge me for doing it correctly. My concern about this is what if I hadn’t noticed this, what damage could this have done to my vehicle? I was really hoping to have an ongoing relationship with the dealership that I purchased my vehicle from. I wanted to have full confidence, and be able to trust them when they give their professional advice. I know I am just one client that purchased one vehicle there, but I am loyal and do continue to buy new vehicles when needed from the same dealership.This is the first vehicle I bought since moving to this area. More
This was the 3rd vehicle I’ve bought from this dealership. Sean was great to work with, very patient, friendly, knowledgeable, and informative. I would absolutely recommend him to anyone looking dealership. Sean was great to work with, very patient, friendly, knowledgeable, and informative. I would absolutely recommend him to anyone looking for a new vehicle. More
Trevor was an excellent salesman. He explained everything about the vehicle that I was buying and I decided to go ahead and do it anyway even if it had so many miles but I’m so happy He explained everything about the vehicle that I was buying and I decided to go ahead and do it anyway even if it had so many miles but I’m so happy with my Vehicle and also the other person that I dealt with was the financial person very nice person and Dylan I talk to him and he’s very very nice gentleman thank you Nissan for having such wonderful people at your dealership. More
The folks here are decent people. Trevor and Riley helped me. They're good people and I genuinely enjoyed my time. When my trucks needed service I experienced very little issues as th Trevor and Riley helped me. They're good people and I genuinely enjoyed my time. When my trucks needed service I experienced very little issues as the service department are also very helpful. Only dealership I'll use now. Avoid Nyle Maxwell and come here instead. More
Our salesman, John Jones, was great. Good deal with no high pressure. From the General Manager on down, all the staff was helpful and courteous and helpful. Go see them. Good deal with no high pressure. From the General Manager on down, all the staff was helpful and courteous and helpful. Go see them. More
Jordan was very professional. Listened to understand my needs and came through. I will definitely refer others to meet with him should they need a vehicle. Listened to understand my needs and came through. I will definitely refer others to meet with him should they need a vehicle. More
Clear explanations of problems discovered during service with the estimated costs and no pressure to add service you can’t afford. with the estimated costs and no pressure to add service you can’t afford. More

