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Group 1 Nissan Cedar Park

Cedar Park, TX

4.6
471 Reviews

2121 S Bell Blvd

Cedar Park, TX

78613

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Showing 471 reviews

January 15, 2026

I was very satisfied with the service ,Alejandro was very helpful and super duper friendly! More

by ceciliaroj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro, group1auto group1auto
Jan 16, 2026 -

Group 1 Nissan Cedar Park responded

Hi, we're happy you found our staff Alejandro to be so supportive during your experience here at Cedar Park Nissan. We do hope we can be of assistance in the future. Take care!

January 14, 2026

Although it was quick to get me an appointment, there were no prompt follow ups for my serviced vehicle. I had to find the assigned person I was assigned to. The fact I was there starting around 8:45am, More

by Erjc6024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
group1auto group1auto
Jan 16, 2026 -

Group 1 Nissan Cedar Park responded

Thank you for taking the time to share your feedback. We’re glad to hear that scheduling your appointment was quick, but we sincerely apologize for the lack of followup communication and the extended service time during your visit. That is not the level of experience we aim to provide. Your comments regarding communication, wait time, and clarity on who was assisting you have been noted and will be addressed with our service team to ensure better coordination and proactive updates moving forward. We value your time and understand how frustrating this experience must have been. We appreciate your honest review, as it helps us identify areas where we can improve. If you’re open to it, we would welcome the opportunity to discuss your visit further and work toward providing you with a better experience in the future. Thank you again for your feedback. Fredi Sanchez Service Director - Cedar Park Nissan fsanchezgarcia@group1auto.com

January 09, 2026

Cedar Park Nissan’s service team was efficient, attentive, and made my entire maintenance visit smooth and stress‑free. The dealership is very clean, complementary coffee was amazing and very frien More

by kazigaos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Bautista, group1auto group1auto
Jan 10, 2026 -

Group 1 Nissan Cedar Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Cedar Park Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2026

Very thorough check of my truck and updates as maintenance was being completed. Thank you More

by bigal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Jan 10, 2026 -

Group 1 Nissan Cedar Park responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2026

My new advisor ,Jonathan, is super nice and listens very well, despite the issues already with my new car. Great to chat with too. More

by aliciamapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jan 11, 2026 -

Group 1 Nissan Cedar Park responded

Hello, we're happy to hear you had such a positive experience with Jonathan! Feel free to reach out to us if you need anything. Have a wonderful day.

January 07, 2026

Quick and easy, great service, we appreciate all the support, they did what others couldn't offer More

by Mary C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Jan 09, 2026 -

Group 1 Nissan Cedar Park responded

Hello Mary, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

January 07, 2026

Pleasant employees, clean environment , and without an appointment work was completed in a reasonable time!! More

by Jander624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Jan 09, 2026 -

Group 1 Nissan Cedar Park responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2026

Very professional peoplebwork there. I always take my vehicles there for the work they do. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Jan 04, 2026 -

Group 1 Nissan Cedar Park responded

Hello Tony, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2025

Disappointing and frustrating experience with the service department. When we purchased a used car here, they sold us a third-party extended warranty. Later, my son brought the vehicle in for standard repair More

by Joe J.
Service Communication
Recommend Dealer
No
Employees Worked With
group1auto group1auto
Dec 30, 2025 -

Group 1 Nissan Cedar Park responded

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating this situation must have been for you and your son. This is not the level of communication or service we aim to provide. We would appreciate the opportunity to look into this further and clarify what happened regarding the warranty coverage and the pre-payment request. Our goal is always to be transparent and ensure our customers feel supported, especially when it comes to repairs and warranty concerns. If you’re willing, please contact our service management team directly at 512-620-7252 so we can review the details together and work toward a resolution. We value your business and would like the chance to make this right. Thank you again for bringing this to our attention. Fredi Garcia Sanchez Service Director - Cedar Park Nissan fsanchezgarcia@group1auto.com

December 22, 2025

Excellent service and prompt response. Taken care of all the requests very attentive and focused. More

by bhaskar.usjava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Dec 23, 2025 -

Group 1 Nissan Cedar Park responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!