Group 1 Nissan Southwest Houston

It was a quick in and out when I was in a hurry. Faris was extremely helpful and communicated throughout the entire process. Faris was extremely helpful and communicated throughout the entire process. More

The staff were very prompt and polite. Thanks to Nikita for her patience throughout my process. Thanks to Nikita for her patience throughout my process. More

Gonzalo A Gonez done a brittant Services for me! I am looking forward see him next time! I am looking forward see him next time! More

All the staff are friendly respectful and professional, I love that the place is kept very clean and staff are insisting that you are comfortable and your short stay with them is pleasant, from top brass to love that the place is kept very clean and staff are insisting that you are comfortable and your short stay with them is pleasant, from top brass to the cleaning lady and mechanics, they smile at you and ask if you are been helped and if there is any need or concern pkease let us know, I enjoy my visit every time More

Everyone has always been so helpful since I first bought my car in April of 2025. my car in April of 2025. More

The service in general is good. One of the best service advisor is Abraham who is really professional and responsible with his job. One of the best service advisor is Abraham who is really professional and responsible with his job. More

My visit with Group Nissant was amazing; Angel in Service was extremely pleasant and professional was extremely pleasant and professional More

Initial communication with dealership in text format was great! However, after I brought the vehicle in for the recall service, I had no communication from the service department. I was told vehicle would great! However, after I brought the vehicle in for the recall service, I had no communication from the service department. I was told vehicle would be ready by end of day and that I could use a link to see status of the work being done. Neither was true. It was not ready by end of day, and the status link just said vehicle was there. In the morning when I tried to call/communicate with the contact link I was given, but I kept getting disconnected. I went back to the original contact method and they tried to help by contacting the service department. Finally managed to call the service department, they mentioned the service rep I had spoken to and delivered my car to, was out that day. It didn’t look like anything had been done during the 5 hours the previous day while they had my car. The work stated around 10am the next day and I was able to pick up at noon. More

I had a great experience working with the current finance office regarding my EV tax credit issue. Unfortunately, the previous finance officer did not file the required online form with the IRS, which caused office regarding my EV tax credit issue. Unfortunately, the previous finance officer did not file the required online form with the IRS, which caused me to lose the opportunity to receive the EV credit directly from the IRS. As the current financial director, Mr. Tosh handled the situation professionally and took responsibility for correcting the mistake. He worked with me promptly, and ultimately provided a reimbursement check from the dealership to make things right. I truly appreciate the dealership's honesty, responsiveness, and commitment to customer satisfaction. Thank you for standing behind your customers and resolving the issue fairly. More