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Group 1 Nissan Southwest Houston

Stafford, TX

Overview
Reviews
Vehicles
4.7
1,552 Reviews
Call Dealership (281) 243-8600
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12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,552 reviews

October 01, 2026

Excellent service! ! Friendly as well. Thank you Nathan and staff for servicing my car. Been customer here for more than 2 yrs. Bought my car here as well. More

by lhortil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan and staff in the back, Zachary Swimmer
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September 27, 2026

Douglas the service advisor was very friendly and professional. I highly recommend the dealership service center. More

by raygar75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas , Zachary Swimmer
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Sep 28, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 26, 2026

Gonzalo and Mr. Ade are real mvps! Thank you so much for your excellent customer service. Let me see what car I’m going to get! They are awesome! Car is great! More

by tiffcaesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo and Mr Ade…there was a woman she is always nice as well
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September 25, 2026

My service tech Guy was excellent! ! He was very thorough and polite, and professional. I am always very pleased with the service here. And the waiting room is excellent! More

by janx41b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy
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Sep 25, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2026

I had the best experience, we had a small misunderstanding in the beginning but Lorelei stepped in and saved the day. More

by MiltonLara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorelei
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Sep 25, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found Lorelei to be so supportive during your experience here at Group 1 Nissan Southwest Houston. If you have any further questions, please don't hesitate to reach out!

September 20, 2026

My service advisor Megan was knowledgeable, professional and courteous. Service was prompt and I was given a great customer service experience!! More

by ettah2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Service Advisor - 5 stars
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Sep 23, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2026

Friendly staff that helps get your vehicle well taken care of (main reason for serving). Servicing did take a bit longer than initially quoted, but there's plenty of seating, free coffee to drink and ti More

by matrix_t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
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Sep 23, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2026

Good service. A very professional and courteous place. My rep Mr. Sulbaran was extremely professional and respectful. More

by Acwoods2930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Sulbaran, Zachary Swimmer
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Sep 18, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Nissan Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2026

Great service and great staff! Everything was explained in full and every effort was made to make sure we were in and out with minimal fuss. Thank you! More

by zac.broussard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
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Sep 18, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2026

Great honest service! I always bring my vehicle for service there. Joel was very knowledgeable. More

by ptonge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Montemayor
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Sep 18, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Feel free to reach out to us if you need anything. Have a wonderful day.

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