Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Group 1 Nissan Southwest Houston

Stafford, TX

Overview
Reviews
Vehicles
4.7
1,504 Reviews
Call Dealership (281) 243-8600
View Awards

12230 Southwest Freeway

Stafford, TX

77477

Directions

By Type

Showing 1,504 reviews

July 25, 2026

Lorelei was extra nice and explained everything to me. Thank you for taking good care of my car and me. More

by Tessmarr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei Garza
Report | Print
July 23, 2026

The staff is professional kind and diligent! I was able to get in and out quickly and the work the service team did was well done! More

by Brownalyssa719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
July 21, 2026

I have never had to wait long at Group 1 Nissan (SW Freeway) I make an appointment, come in, and Nakita Lee has me in and out in a timely manner. Even when I don't have an appointment, she still fits More

by deborahsimmons1934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita Lee
Report | Print
Jul 22, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy you found Nakita to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2026

Sterling McCall Nissan is my favorite dealer. Nikita Lee is my service advisor, she is very well informed, very courageous and efficient made the process very smooth, I’m very happy. More

by mariafelixtorres59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita Lee , Zachary Swimmer
Report | Print
Jul 22, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2026

Great service and the staff are the friendliest people you ever want to meet? They have always taken care of my needs. More

by mrleatherwood55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nakita Lee
Report | Print
Jul 22, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2026

Thank you for your dedication and hard work to satisfy your customers. Great service! Mr. Karim Koual is very helpful and courteous. More

by Shireen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karim Koual
Report | Print
Jul 21, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2026

Excellent service. Karim did an exceptional service. He was friendly and promise to work in my car the same day and that is exactly what happened. More

by alba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karim
Report | Print
Jul 21, 2026 -

Group 1 Nissan Southwest Houston responded

Hi Alba, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 17, 2026

Excellent customer service to get my car repaired. They were thorough in my review request and explained what was necessary work on the car to get me back on the road safely. More

by Sarah A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annahy
Report | Print
Jul 18, 2026 -

Group 1 Nissan Southwest Houston responded

Hi Sarah, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 14, 2026

The service at this dealership is excellent. The service department, especially Guy Junior is friendly, polite and very knowledgeable. They get you in and out asap! The waiting area is very c More

by DonnaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Junior my service rep 5 Stars
Report | Print
Jul 15, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Nissan Southwest Houston! We are always more than happy to assist you if anything else comes up. Take care!

July 14, 2026

Everyone was very Helpful the dealership was very clean and pleasant Thank you for service More

by phyllisanderson1055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Jul 15, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Nissan Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
2
...
151