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Group 1 Nissan Southwest Houston
Stafford, TX
1,371 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,371 reviews
February 24, 2026
The whole process went rather smoothly. Didn’t charge overnight freight for a part that was ordered. I was provided an initial video of the multi point inspection and then pics followed. Th Didn’t charge overnight freight for a part that was ordered. I was provided an initial video of the multi point inspection and then pics followed. They provided transportation to me, and the final bill was actually less than the estimate. More
by kevcorre
Employees Worked With
Karim Kaoul
February 23, 2026
I have been there customer for almost ten years and customer service was excellent but by visiting couple of times noticing decline in overall customer care and efficiency. No offense intended but thi customer service was excellent but by visiting couple of times noticing decline in overall customer care and efficiency. No offense intended but this was I observed. More
by Shajafri66
Employees Worked With
Don’t want to
February 21, 2026
I really enjoyed buying through this dealer. Dependable with excellent communication from Steve, the salesman. They also had a great price! Dependable with excellent communication from Steve, the salesman. They also had a great price! More
by brad
Employees Worked With
Steve (the salesman), Zachary Swimmer
February 19, 2026
I had a great experience at Sterling McCall Nissan, and I especially want to recognize Nikita, the service advisor, for her outstanding professionalism and customer care. From the moment I arrived, Nikita especially want to recognize Nikita, the service advisor, for her outstanding professionalism and customer care. From the moment I arrived, Nikita was courteous, attentive, and clearly knowledgeable. She took the time to explain everything in a calm and professional manner, kept me informed throughout the process, and made sure all my questions were answered. It’s rare to come across someone who combines efficiency with genuine friendliness, and she made the whole service visit smooth and stress-free. Customer service like this makes a real difference, and Nikita is a great asset to the dealership. I truly appreciate her help and would be happy to work with her again in the future. Thank you, Nikita, for the excellent service! More
by Tomasz
Employees Worked With
Nikita
February 17, 2026
The staff was very curteous and helpful. The waiting area was clean and relaxing. I was able to read my book in a comfy chair while waiting for my car to get its oil change. Armando was extr The waiting area was clean and relaxing. I was able to read my book in a comfy chair while waiting for my car to get its oil change. Armando was extremely helpful and explained everything to me after my car was taken care of. Nakita was super nice when I first pulled up as well. Great service every time I go. More
by 17crew-blends
Employees Worked With
Nakita and Armando, Zachary Swimmer
February 12, 2026
Nakita is a fantastic employee. Each time we’ve had our vehicles serviced she’s been our point of contact. She’s professional and knowledgeable and always great. She is a joy to wor Each time we’ve had our vehicles serviced she’s been our point of contact. She’s professional and knowledgeable and always great. She is a joy to work with. More
by dwashing65
Employees Worked With
Nakita in the service department
February 11, 2026
Great service as always. Expeditious and friendly associates. Always a good experience and diagnostics are generally on point. Expeditious and friendly associates. Always a good experience and diagnostics are generally on point. More
by dwashing65
Employees Worked With
Zachary Swimmer
