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Group 1 Nissan Southwest Houston

Stafford, TX

Overview
Reviews
Vehicles
4.7
1,579 Reviews
Call Dealership (281) 243-8600
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12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,579 reviews

June 08, 2026

Wonderful dealership. Sales and service are the best. Always great deals. Very efficient in all knowledge. More

by rissy.charlotte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tara Robinson
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Jun 09, 2026 -

Group 1 Nissan Southwest Houston responded

Hello Rissy, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

June 08, 2026

Everyone seems genuinely interested in making sure you have a positive outcome from every visit regardless of reason. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tara, the finance lady ( can’t remember her name) , Zachary Swimmer
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Jun 09, 2026 -

Group 1 Nissan Southwest Houston responded

Hello Jeff, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

June 08, 2026

Megan is always thorough and courteous… very helpful and although she stays busy, she deals with everyone with a smile! More

by AGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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Jun 09, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

June 07, 2026

It was a quick in and out when I was in a hurry. Faris was extremely helpful and communicated throughout the entire process. More

by cattybritt92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faris
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Jun 08, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Feel free to reach out to us if you need anything. Have a wonderful day.

June 05, 2026

Took too long for a oil change and tire rotation. Slow service, will not be back More

by weldonj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug
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Jun 09, 2026 -

Group 1 Nissan Southwest Houston responded

Thank you for your feedback. We apologize that your oil change and tire rotation took longer than expected. We understand your time is valuable, and we regret that we did not meet your expectations during your visit.   While service times can occasionally be impacted by shop volume or unforeseen circumstances, we recognize that this does not lessen the inconvenience to you. We appreciate you bringing this to our attention and will use your feedback to improve our scheduling and service processes.   Thank you for giving us the opportunity to serve you, and we hope to have the chance to earn your trust back.       Lun Tu Service Drive Manager (281) 243-8777 ltu@group1auto.com

June 03, 2026

The staff were very prompt and polite. Thanks to Nikita for her patience throughout my process. More

by coldandrainy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita Lee
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Jun 05, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, thanks for your praise and kind comments about Nikita. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2026

Gonzalo A Gonez done a brittant Services for me! I am looking forward see him next time! More

by karmankmli1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo A Gonez
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Jun 04, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2026

All the staff are friendly respectful and professional, I love that the place is kept very clean and staff are insisting that you are comfortable and your short stay with them is pleasant, from top brass to More

by marciaburden2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Chris Saavedra, Mr Gomez Ms Chinthia, Mr Touch and his staff
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Jun 04, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2026

Everyone has always been so helpful since I first bought my car in April of 2025. More

by stacey.jusko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei , Zachary Swimmer
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Jun 03, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

May 27, 2026

The service in general is good. One of the best service advisor is Abraham who is really professional and responsible with his job. More

by leidysfrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Garcia
Print
May 28, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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