Group 1 Nissan Southwest Houston

After a terrible experience at another Dealer, I went to Sterling very skeptical. However I was greeted by a friendly sales person named Sofia. I had looked online and knew what I wanted to test drive. S Sterling very skeptical. However I was greeted by a friendly sales person named Sofia. I had looked online and knew what I wanted to test drive. She took me right to it with no hassle. No games or stories about how “we just sold that car we had advertised at such a good price”. Then I had some questions and the sales manager (David) was very pleasant and again answered my questions without any games or xx. This was exactly as car buying should be. Offer me a fair price, let me decide, then get the paperwork done quickly so I can get back to my life. Sadly, most dealers don’t do this. Most play games and try to manipulate you into buying something you don’t want or pay more than you want. Or they add on thousands in fees at the end. Not Sterling. They do have fees, but they told me up front without hassle. I was in and out in under two hours. I’ll be back to this dealer! More

Took my car in for servicing. Great customer service. Detailed service reports/video. Fast service! Great customer service. Detailed service reports/video. Fast service! More

Very good service and helpful staff. He explained everything to us in detail and did a great service. He explained everything to us in detail and did a great service. More

This experience was a trash, actual garbage. My service Advisor LoreLei was horrible it was like talking to someone who didn’t know a thing and just stared at you. Then they try to add thousands My service Advisor LoreLei was horrible it was like talking to someone who didn’t know a thing and just stared at you. Then they try to add thousands of dollars worth of crap when I was only getting a recommended service. I honestly was better off going to a chop shop than this place. Complete garbage the whole experience and service advisors need some more work! More

Always do the job on time and professional advisors Reasonable price I recommend this dealership to all Reasonable price I recommend this dealership to all More

Quiero dar las gracias al dealer por el cupón q me mandaron y me permitieron ahorrar dinero, muchas gracias otra vez. mandaron y me permitieron ahorrar dinero, muchas gracias otra vez. More

Customer representative was very rude told him to wash car did not did and ask him why not telling reason and excuses because he made me feel like very low car did not did and ask him why not telling reason and excuses because he made me feel like very low More

Always good service very professional. Very efficiency. One thing I would add to the service is a wash and clean of the car. That is very optionable Very efficiency. One thing I would add to the service is a wash and clean of the car. That is very optionable More