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Group 1 Nissan Southwest Houston

Stafford, TX

Overview
Reviews
Vehicles
4.7
1,579 Reviews
Call Dealership (281) 243-8600
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12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,579 reviews

March 25, 2026

Took my car in for a recall and was taken right in and back the next day. More

by Cyndee8665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady in service
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Mar 28, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 24, 2026

Very respectful, and polite. Listened to what I wanted and tried their best to deliver More

by j.trolan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My daleman, Zachary Swimmer
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Mar 27, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

March 24, 2026

The service man was very helpful and polite. It didn’t take that long for the work to be completed. More

by henderson_paula1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Print
Mar 27, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

March 24, 2026

My service advisor Douglas is just terrific and as a representative of the dealership he is excellent! More

by harristerri743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
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Mar 26, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

March 21, 2026

Does what it says. Customer oriented! Great service technicians. Trust built relationship. Thank you for servicing my vehicle for 12 years. More

by sweetjesus270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Print
Mar 24, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2026

The advisor was very knowledgable and took care and answered all my questions. I would highly recommend your services. My wait time from start to finish was 1 hour. More

by Brenda Esene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita Lee
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Mar 24, 2026 -

Group 1 Nissan Southwest Houston responded

Hi Brenda, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Thanks for the recommendation, and have an amazing day!

March 19, 2026

I had great experience with my service advisor Amos, as always. Amos always communicates with me regarding the service of my truck and always responds back in timely manner if I have any questions. More

by Vegas82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos Alincy
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Mar 22, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2026

They did a very thorough job on finding the things I needed done to my car. More

by victorkelley82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Print
Mar 21, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

March 17, 2026

The service is an absolute disgrace. I took my car there for its second scheduled maintenance, yet they handed it back to me without having done any work on it—and charged me $200 for th More

by harunpursali35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lun T
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March 17, 2026

I was attracted to by professional people who knows what costumers mean to the establishment. Good job. . More

by felixomoregie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Print
Mar 20, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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