Group 1 Nissan Southwest Houston

Good visit, everything went smoothly. Eduardo, my service advisor, took good care of me, check-in was completed quickly, and they arranged a ride for me as my vehicle would have to be in Eduardo, my service advisor, took good care of me, check-in was completed quickly, and they arranged a ride for me as my vehicle would have to be in for the entire day. They had it completed ahead of schedule, and I was able to pick it up earlier than expected. I met the service manager, Lun, who was very helpful in getting the recall work on my vehicle scheduled and completed. I would recommend this dealership; they have a nice facility and run a client-driven operation. More

I bought my truck at Sterling McCall & have happily serviced it there for the last 15 years! I won't allow any other dealership to work on it. serviced it there for the last 15 years! I won't allow any other dealership to work on it. More

Appointment was set and the process was bot very long. Although the people sitting at the service desk dont even speak to you when they clearly see you standing there. Although the people sitting at the service desk dont even speak to you when they clearly see you standing there. More

The dealership goes above and beyond to help their customers and made sure my experience was great! customers and made sure my experience was great! More

I had an exceptional experience with Megan Lawson at Nissan service today. She was extremely communicative, personable, and proactive throughout my visit. During my routine maintenance, the team discove Nissan service today. She was extremely communicative, personable, and proactive throughout my visit. During my routine maintenance, the team discovered a leak in the front axle, and Megan immediately took charge of the situation. She went above and beyond — locating a replacement axle from a retailer the same day, getting the repair completed and my vehicle ready for pickup all in one day, and even managing to do it at a lower cost than expected. This kind of dedication, efficiency, and genuine care is rare to find. Megan truly represents the best of Nissan service, and I’m incredibly grateful for her professionalism and commitment to customer satisfaction. Highly recommend working with Megan and the Nissan service team! More

Great service, sometimes a little slow but I always come back because I know my care will be taken great care of back because I know my care will be taken great care of More

As always Sterling McCall Nissan service department and in particular my service advisor, Nikita Lee, took excellent care of my car and me in particular my service advisor, Nikita Lee, took excellent care of my car and me More

I’ll be a customer as long as Tara Robinson and Efrain Portillo remain employed there when they leave so will my business. Portillo remain employed there when they leave so will my business. More

Grate costumer service. Grate dealership. Nikita is very nice and very helpful. Thanks Nikita . I really recommend this dealership. Grate dealership. Nikita is very nice and very helpful. Thanks Nikita . I really recommend this dealership. More

Great dealership, good customer service. Nikita is always very nice and helpful. Thank you Nikita . Nikita is always very nice and helpful. Thank you Nikita . More