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Group 1 Nissan Southwest Houston

Stafford, TX

4.7
1,552 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,552 reviews

September 14, 2026

Love getting my car serviced here. . especially Amos excellent service representative always professional and honest. More

by teriarthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos
Sep 14, 2026 -

teriarthur responded

If I graded my advisor I will give him 100 percent. Amos always available when I need assistance with my vehicle..

Sep 23, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Feel free to reach out to us if you need anything. Have a wonderful day.

September 14, 2026

Good attention and really organized with appointment my advice was really kind and explain everything More

by cisneroswilber7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Sep 15, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 14, 2026

Kenan G. was my salesman and he was great! He got me into a 2027 Nissan Sentra SR and it’s all I’ve ever wanted in a vehicle! He was kind, patient and carin More

by adruiz1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenan Gursoy
Sep 15, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2026

Excellent attention and service. Mr. Gonzalo was very kind, efficient, and proactive. Vera good good More

by MARCOS Oca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo Gomez, Zachary Swimmer
Sep 15, 2026 -

Group 1 Nissan Southwest Houston responded

Hi Marcos, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

September 12, 2026

The Appointment schedulers ( talked with 2 because of a schedule confict) and the service advisor was very pleasant. The service advisor made me feel welcome to ask questions. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo Gomez
Sep 14, 2026 -

Group 1 Nissan Southwest Houston responded

Hello Lynn, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. If you have any further questions, please don't hesitate to reach out!

September 12, 2026

Good care of customers,staff and facilities are good. great experience..Takes time but they arrange ride More

by suryasunil209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Sep 14, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 12, 2026

I was told by another dealership that I had $3500 worth of repairs needed. Went to Group 1 to have the work done and was told the problem didn’t exist. They showed me my car and took pictures of the unaffe More

by sdickson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei and Megan
Sep 13, 2026 -

Group 1 Nissan Southwest Houston responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 11, 2026

All work done by the South West Nissan Houston is worthy. Thank you for the reliable work. More

by Hagos Afewerki
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mr. A braham Garcia
Sep 14, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we are so happy to read such a great review about Group 1 Nissan Southwest Houston! If you have any further questions, please don't hesitate to reach out!

September 10, 2026

Very professional and very service-oriented. Very pleased with the treatment I receive from all the service representatives. More

by Elizabethowen10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham - my service representative
Sep 11, 2026 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2026

Great experience today at Group 1 Nissan Southwest Houston having my first routine service on my Nissan Rogue. My Service Advisor, Megan Lawson, was excellent. She was very knowledgeable and thorough More

by vickiemalino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Lawson
Sep 10, 2026 -

Group 1 Nissan Southwest Houston responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!