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Group 1 Nissan Southwest Houston

Stafford, TX

Overview
Reviews
Vehicles
4.6
1,300 Reviews
Call Dealership (281) 243-8600

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,300 reviews

November 04, 2025

At other dealerships getting a straight forward answer on price was like pulling teeth. With Sterling McCall Nissan- Ade and I had agreed on a price and got it in writing in a couple of minutes. The whole pr More

by Pathfinder Guy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adedayo Adesola, Zachary Swimmer
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November 04, 2025

Great service and friendly sales person. Great finance person. Good selections of vehicles Great dealership. More

by mrclutch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kinseley and Eddie in finance. , Zachary Swimmer
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Nov 05, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 04, 2025

They are very knowledgeable and efficient. Did not have to wait forever to get my vehicle back and the job is well done. More

by George.n.reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Lawson, Zachary Swimmer
Report | Print
Nov 05, 2025 -

Group 1 Nissan Southwest Houston responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2025

Nikita Lee is the best service advisor, ever always professional always knowledgeable and always there to help More

by D.Add
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita Lee
Report | Print
Nov 05, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Southwest Houston. Feel free to reach out to us if you need anything. Have a wonderful day.

November 01, 2025

Good service-max time equals all points checked with clear understanding results. Go sterling mcall More

by kswanhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Report | Print
Nov 02, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, thank you for your glowing review! We are thrilled to hear that you had a positive experience. We take pride in providing top-notch service and are grateful for your support. Thank you for choosing Sterling McCall Nissan!

November 01, 2025

I appreciated the attention given unto me and needs. Ms. Garza and her colleagues performed professionally in managing my needs, they displayed union in providing the service. Confidence ✨️ More

by Christiana_John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorellei Garza
Report | Print
Nov 03, 2025 -

Group 1 Nissan Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2025

Great service not long wait time. Clean waiting area. I WOULD RECOMMEND STERLING MCCALL weather you buying or servicing your vehicle More

by JJK
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Abraham
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Nov 04, 2025 -

Group 1 Nissan Southwest Houston responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 01, 2025

I always receive great service when I bring my car to the Sterling McCall Nissan Service Department. More

by Bern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita Lee
Report | Print
Nov 04, 2025 -

Group 1 Nissan Southwest Houston responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 01, 2025

It’s been a while for a visit but the service was not good. The manager attitude was not good. She asked to have a car wash and I accepted. When the service was done, I just came back home but the car wa More

by Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorelei Garza
Report | Print
Nov 04, 2025 -

Group 1 Nissan Southwest Houston responded

I sincerely apologize for the misunderstanding regarding the vehicle wash. The advisor chose not to send your vehicle through the automated wash because the radio antenna was being held on with tape. Our goal is to return each vehicle in the same condition or better than when it arrived, and the wash could have caused the antenna to break off completely. Please feel free to reach out to me directly at 281-243-8777 if you need further assistance.  Kind regards, Lun Tu Service Drive Manager ltu@group1auto.com

October 31, 2025

A very nice facility, free coffee, beautiful waiting area, complementary vehicle inspection and car washing, More

by sibiu22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas, Zachary Swimmer
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Oct 31, 2025 -

Group 1 Nissan Southwest Houston responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Nissan. If you have any further questions, please don't hesitate to reach out!

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